Citibank Live Chat

How to chat with Citibank by GetHuman

Current Wait: 23 mins (avg 20)
Hours: 5am-11pm CST
On the right side of the page, click the Sign On link above Let's Talk. Fill in your user name and password, then click the Sign On button. Once logged in, click the Live Chat button.
Why did you want to chat with Citibank?

Topics from recent customer chat windows

My AA Mastercard card was damaged. I want you to send me a replacement card. Thanks.
how to exhort statement or selected transaction into Quicken.
Citi AA Mastercard damaged by puppy. Need a replacement card sent my mail.
can't log on to my credit card information.
Payment help, need to make a payment on credit card.
I did explain what you all at citi bank should!!!!You need to get my money from citiban...
My issue is I have a large amount of money in citibanamex and need it moved to my USA b...
I have a problem with a wire transfer
Tryin to login to account an can’t
i need a release of lien from a loan that was paid off in ****....
I need to get money from citibanamex to my bank in USA and need to be able to see if t...
I have been trying to get info to payoff this card. But I can’t ever get ahold of an ac...
I need account Info for credit card ending ******I need a a copy with my full name. Bal...
Declined card , can’t make online purchases.. think it’s a fraud prevention block pleas...
Help me with my issue

Citibank Live Support Statistics

Live chat starting pointhttps://online.citibank.com/US/JRS/portal/contactus.do?ID=ContactUsBanking
Call-back availableNO
Department you chat withCustomer Service
Chat center hours5am-11pm CST
Best time to chat2pm
Average wait20
Current wait23
Rank (overall)4
Alternate methodsphone or web or chat or twitter
Quality of communication79%
Quality of help71%
Customer votes23,165
Information last updatedThu Mar 04 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-374-9700

Chatting with Citibank Customer Service

Live chat with Citibank by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Citibank about. We can usually help ensure a better outcome. This is the best way to live chat with Citibank because 93,786 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Citibank usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://online.citibank.com/US/JRS/portal/contactus.do?ID=ContactUsBanking are used to handling Get Banking Help, Dispute a Charge, Replacement Card, Account Access, Make a Payment and other customer service issues. When you chat with Citibank agents, they are most likely chatting with you from their call center located in Texas or Missouri or Virginia or Kentucky. Live chat is rarely available 24/7, and this department is open 5am-11pm CST. It's hard to tell if companies like Citibank offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Citibank with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Citibank

While Citibank does offer live chat as a way to get help, they also have a phone number. In total, there are 10 ways to get in touch with them. The best phone number for Citibank is their 800-374-9700 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Citibank? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Citibank and GetHuman affiliated?

GetHuman and Citibank have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Citibank Contact Info

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