How Do I Send a Check to Someone Online Using Citibank?

Introduction

Do you need to send a Citibank check online? You can easily do this via the mobile app. Citibank allows customers to send checks online through its bill payment services. Instead of writing a check and mailing it to the recipient, it's now possible to do all this online. To avoid delays, be sure to provide the correct recipient details to ensure he receives the check. Continue reading for the step-by-step instructions on how to send a check online using Citibank's Online Banking.

Sign in to the App

Enter your phone number and follow the on-screen prompts to sign in to Citibank's mobile banking. You may need to sign in using a 6-digit PIN.

Tap on the Payments Tab

Tap Deposit Checks

Select an Account

You'll need to select whether you want to use your savings or checking account to send a check.

Enter the Amount on the Check

Make sure the amount entered in this field matches the amount written on the physical check. Any discrepancy between the two amounts could delay processing or result in the check being rejected.

Take a Photo of Your Check

Tap the camera icon and take clear photos of both the front and back of the physical check. Before taking a photo, make sure the check has been signed. Both sides of the check must be submitted for the deposit to be processed successfully.

Check the Details of the Check

Before capturing images, please make sure that you have the correct details on the check. Enter the recipient's full name and complete mailing address. To avoid delays or issues when the check is received, make sure the recipient's name matches the name on their government-issued identification or bank account records. If the name is incorrect or does not match the recipient's identification, the recipient may experience difficulties cashing or depositing the check.

Check the Image and Click Submit

Be sure both the front and back of the check have been captured clearly and are easy to read. Once you've reviewed the images, tap Submit to complete the deposit.

Wait for the Confirmation

Wait for the Success message that will pop up on the screen. It means that your check has been received by Citibank. Review the deposit details carefully to ensure the information is correct. If everything looks accurate and you do not need to make another deposit, tap Done to exit the deposit screen.

Conclusion

Were you able to send a check online using Citibank? To check the status of your payment, go to the Banking tab and review your recent transactions. If it's still Pending, Citibank is still processing the request. Depending on the payment method and processing schedule, it may take a few business days for the check to be issued. Once the payment has been processed, Citibank will send a confirmation email and update the payment status within Online Banking. If you have questions about the status of your payment or experience delays, contact Citibank Customer Support.