WalMart Customer FAQ

Yes, Walmart does offer a business credit card. It is called the Walmart Business Credit Card, and it is designed to help small businesses manage and track their spending. This card provides benefits such as itemized monthly billing statements, no annual fee, and fraud protection. However, it's important to review the terms and conditions before applying to understand any fees, interest rates, or penalties that may apply.

We're sorry to hear about the trouble with your order. It might be due to various reasons such as a problem locating your address, an issue with the item, or a communication error. It's important for you to check your email as any issues with delivery are generally accompanied by a notification there. If there are no updates in your email, it's advised to directly get in touch with Walmart's customer service department for a resolution. We apologize for the inconvenience.

No, this is not normal. Walmart does not typically call customers to verify purchases. These types of calls may be scams aiming to get your personal information. Avoid giving out personal information over the phone to unknown callers. If you suspect fraudulent activity on your account, reach out directly to Walmart or your bank to clarify the situation. Always remember to use official customer service numbers and not those provided by potentially fraudulent callers.

Yes, items ordered online from Walmart can typically be returned to any local Walmart store. However, there are exceptions for certain types of merchandise, so we recommend checking the return policy associated with the specific item you purchased. To return an item in-store, bring the item along with the packing slip or order confirmation email. Please note that it's important to check the timeframe within which returns are accepted, as this can vary between different product categories.

To update your email address, phone number, and password on Walmart, first, sign in to your account on the Walmart website. Go to the "Account" area and select "Account Settings". Here you'll find information you can change, such as personal information, delivery addresses, and payment methods. To change your email address and phone number, find and update the corresponding sections. To change your password, locate the 'Sign-In Information' part and select 'Edit'. Note that for security, you'll be prompted to enter your current password before you can create a new one. Be sure to click 'Save Changes' when you're done.