I bought a pre paid visa card and loaded *** dollars on it, now I can't find it. Not su...

GetHuman2226487's customer service issue with WalMart from February 2019

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The issue in GetHuman2226487's own words
I bought a pre paid visa card and loaded *** dollars on it, now I can't find it. Not sure if its lost or stolen. I have tried calling the ***-***-**** number several times, but it wants the card number, CID and exp date. I never even opened the card as I planned to send as a gift. I have the receipt from Walmart where I purchased it and there are several numbers but I'm not sure what is card number . *I would like to find out of the card has been bbn used and if not, can I get it replaced?
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WalMart

Customer service issue
Reported by GetHuman2226487
Feb 17th, 2019 - 8 mons ago
I have an issue with WalMart too
Not resolved
Seen by 7 customers so far
Similar issue to 3760 others
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Timeline
GetHuman2226487 started working on this issue
Feb 17th 11:20am