I purchased an air conditioner from Walmart.com which I received on June **, ****. Arou...
GetHuman5247405's customer service issue with WalMart.com from September 2020
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The issue in GetHuman5247405's own words
I purchased an air conditioner from Walmart.com which I received on June **, ****. Around August **, less than ** days after installing it, it stopped working. I called Walmart after having little luck with the company that made it. On that date I was told by a customer service rep that they would request a refund through the third party seller. They said if I did not hear back within ** hours to call back because Walmart would stand by me and return my money. **After not hearing back from them I called again on August **. This time I spoke to three different people, the last one named Dave. He told me my money would be returned in about a week. After waiting two weeks with no refund, I called back on September * and was told a whole new story. No, they can't refund the money and they insisted they had no record of me calling the second time. (Of course my phone has the record)
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WalMart.com
Customer service issue
Reported by GetHuman5247405
Sep 9th, 2020 - 6 months ago
I have an issue with WalMart.com too
Not resolved
Seen by 3 customers so far
Similar issue to 7988 others
0 customers following this
Timeline
GetHuman5247405 started working on this issue
Sep 9th, 2020 7:56pm
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