I bought a Trac-Fone *AND* a **-min. air time card from walmart.com. The confirming e-m...

GetHuman-dmntrn's Problem With an Order issue with WalMart.com from May 2020

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The issue in GetHuman-dmntrn's own words
I bought a Trac-Fone *AND* a **-min. air time card from walmart.com. The confirming e-mail showed me the FRONT of the air time card, but no PIN number! I cannot scratch off the back of a digital picture & get the **-digit PIN number, so I ALSO cannot activate the phone. There is NO button to click to get it & Trac-Fone's FAQ is useless for this issue. Trac-Fone said to call YOU. If you say to call THEM, I will return the mess for a full refund and buy it somewhere else. You MUST GIVE THE WALMART.COM CUSTOMER THE *PIN* NUMBER FROM THE BACK OF CELL PHONE AIR TIME CARDS!!! Now, please surprise me by having a fix for this. I can't be the first person who was left ithout that vital PIN NUMBER!!!! WHERE IS IT??? YOU sold me the card. Give me the PIN or it was all wasted time & money.*My order * is *************

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WalMart.com

Problem With an Order issue
Reported by GetHuman-dmntrn
May 22nd, 2020 - 3 years ago
Not resolved
Seen by 27 customers so far
Similar issue to 6990 others
0 customers following this

Timeline

GetHuman-dmntrn started working on this issue
May 22nd, 2020 3:31pm