I recently placed a Christmas card order through Walmart.com to be picked up same day...

GetHuman-wellbroc's Problem With an Order issue with WalMart.com from December 2019

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The issue in GetHuman-wellbroc's own words
I recently placed a Christmas card order through Walmart.com to be picked up same day. I received an e-mail that the order is delayed and I was perfectly fine to wait until the next day to pick up. My order was never done. I went into the store three days later and the sales associate said the machine had been broken but that the order should be completed by the next day. I then went back today, a week later, only to find the associate trying to fix the machine. Noone was able to help me in the store. My order was never going to be able to be processed but everyone acted as if they didn't know what to do. Now I have no Christmas cards and I have to wait * days to be refunded after the nice lady on the phone at Walmart.com was able to refund me the money. I honestly feel that I should receive a gift card for my troubles. This is absolutely ridiculous. I hope that Walmart does the right thing here.*Tara Wellbrock

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WalMart.com

Problem With an Order issue
Reported by GetHuman-wellbroc
Dec 15th, 2019 - 3 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 2726 others
0 customers following this

Timeline

GetHuman-wellbroc started working on this issue
Dec 15th, 2019 3:34pm