Reference WMT-**-**-****** I realized this additional data needs to be added to my cust...

GetHuman-lulapatm's customer service issue with WalMart.com from December 2018

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The issue in GetHuman-lulapatm's own words
Reference WMT-**-**-****** I realized this additional data needs to be added to my customer concern (ST* ***** OP******* TE*** TR******)*I shopped at WALMART STORE ****** on ********** at *:**a.m. when my store experience became an awful visit. I am a senior citizen with a disability and during check-out the ASSOCIATE was rude (Horrible Customer Service) plus aggressive with me. THE ASSOCIATE WAS UNKIND AND INSENSITIVE IN HER ACTIONS DISPLAYED TOWARDS ME. I asked her to assist with placing my groceries in bags so I could easily maneuver the items towards my basket. I asked the associate to slow down since she was rushing me to take my bags off the holder at the counter because I was elderly with a health condition that limits my movement. She got upset and shouted loudly at me with malicious words in front of other customers. The associate pushed and quickly turned the rotating holder where my grocery bags were hanging and hit my hand and fingers causing me excruciating * unbearable pain. She injured my hand on purpose and just said "OTHER PEOPLE HAVE GROCERIES AND NEED TO BE CHECKED OUT IN HERE TOO!" I have never been attacked before by anyone in this manner that intentionally wanted to cause me harm because of my senior citizen status. I wanted to report this incident to the manager of the store but I was already in extreme discomfort * distress and had to leave Walmart. Please do not allow this associate to be unpleasant to other customers including those with disabilities and elderly while shopping alone in Walmart. The store address is: **** HIGHWAY **, FLOWOOD MS ***** (MANAGER - ALLEN PATTERSON) PHONE ****-***-**** (Thank you for listening to my store experience at Walmart)

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WalMart.com

Customer service issue
Reported by GetHuman-lulapatm
Dec 25th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 4385 others
0 customers following this

Timeline

GetHuman-lulapatm started working on this issue
Dec 25th, 2018 1:40am

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