I bought some au grautin potatoes that are great value brand with an Best if used by da...

GetHuman1715637's customer service issue with WalMart.com from December 2018

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Help with my WalMart.com issue
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The issue in GetHuman1715637's own words
I bought some au grautin potatoes that are great value brand with an Best if used by date of aug **th **** CA*. As I was preparing my dinner I opened these boxes and found these white moth type worms inside not one but both boxes. I have taken pictures of everything I could think of to show the product and batches etc. I just can’t seem to add a pdf or even individual photos. If some one could get back to me I would appreciate it. I tried calling Walmart in Putnam ct to notify them and go get a return with nothing but attitude and being hung up on the phone. I am not a rude person my concern is that since it was in more than one box how many are on there shelves that they have no idea about. I would still like my refund and the ability to send you the photos. I also have had to go through my entire pantry which these bugs have infested. I have at least one full industrial size trash bag full of food that has been contaminated due to this problem. I am beside myself with how much food my household has just lost and would like some type of compensation for all the time, energy, cleaning, and loss of food that it has caused.

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WalMart.com

Customer service issue
Reported by GetHuman1715637
Dec 20th, 2018 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 4222 others
0 customers following this

Timeline

GetHuman1715637 started working on this issue
Dec 20th, 2018 7:15am