Fed ex called and could not deliver one item from my order on nov **. There was an err...

GetHuman-jonije's customer service issue with WalMart.com from December 2018

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The issue in GetHuman-jonije's own words
Fed ex called and could not deliver one item from my order on nov **. There was an error in the address. The item was an iPad. I spent hours on the phone with Walmart to reorder to item at the sale price. I tried to get them to correct address but they would not call. They then told me they would reorder item and that I would get the sale price if I called back in a half hour. I never get the sale price as they continued to ask me to call back. After * hours I gave up trying to get them to help me. I want to reorder the iPad at the sale price and have it delivered. I don’t understand how * items were delivered but not the last one.
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Customer service issue
Reported by GetHuman-jonije
Dec 6th, 2018 - 2 mons ago
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GetHuman-jonije started working on this issue
Dec 6th, 2018 2:57am