On ***** *** I purchased a tablet from Walmart the tablet was locked up. She took it th...

GetHuman-jmnutt's customer service issue with WalMart.com from November 2018

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The issue in GetHuman-jmnutt's own words
On ***** *** I purchased a tablet from Walmart the tablet was locked up. She took it the counter I got my receipt with the activation code I took it charged it tryed to put the code in. It didn't work. I took it back to Walmart because i couldnt get it on I went to customer service they told me they couldn't do anything till the next day because since I purchased it at night it wasn't in the system yet I came back the next day that the tablet that was sold to me hadn't been sold yet there was a number wrong my receipt had a* and the box had a * they told me they couldn't give me a refund so I could get another one or trade it I told them look on the camera they'll see the lady from electronics opening the case with her key go to register I don't know if the scanner she used didn't work so now I'm have a tablet I paid **.** I can't use . I have my receipt that I paid for a tablet two of Walmart supervisor told me to get ahold of the manufacturer to see what they can do because they can't I got ahold. Of the manufacturer they told me Walmart should have replaced it since I had my receipt. All the tablets are locked up I wanna know why the customer me if the numbers she put them in wrong I've been trying since ******* to get a working tablet. I can take pictures of my receipt and the numbers on the box Thank you Amalia Nuttall any questions I can reached at *-***-***-**** the Walmart isl ****main st Los Lunas NM *****

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WalMart.com

Customer service issue
Reported by GetHuman-jmnutt
Nov 9th, 2018 - 4 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 2975 others
0 customers following this

Timeline

GetHuman-jmnutt started working on this issue
Nov 9th, 2018 4:38pm