Good evening my name is Gilbert Wallace I've ordered a DM** smartwatch on your website...

GetHuman-stateons's customer service issue with from September 2018

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The issue in GetHuman-stateons's own words
Good evening my name is Gilbert Wallace I've ordered a DM** smartwatch on your website I was having a couple issues the letter O alphabet was not working on the keyboard and then the issue was the screen you can't see it when you're outside in the daytime and another issue was can't get it out of military time now I did email the seller he replied back three different times and he said that let's try to resolve the problem with the watch I said the only thing that I will be happy to resolve if you send me a return label so I can send the watch back for a refund after that he did not reply back whatsoever I know we'll probably in different time zones but still this is the order number that you can look it up *************** * Thank you and I hope to hear back from you soon about resolving this issue this is my email address *****@***.com
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Customer service issue
Reported by GetHuman-stateons
Sep 4th, 2018 - 6 mons ago
I have an issue with too
Seen by 7 customers so far
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GetHuman-stateons started working on this issue
Sep 4th, 2018 10:05pm
GetHuman-stateons indicated the issue is not fixed yet.
Sep 5th, 2018 12:21am