Order********-********This is a rolling file cabinet. I bought one to see if it suited...

GetHuman664136's customer service issue with WalMart.com from May 2018

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The issue in GetHuman664136's own words
Order********-********This is a rolling file cabinet. I bought one to see if it suited my needs. That one worked out fine.*Ordered another one in April and my spouse picked it up for me. I am very sick and finally got around to opening the box and assembling it. *It was obviously dropped somewhere in the process. The first thing I noticed was that the lid was damaged. But decided I could live with that. *Problem! The bottom drawer is off the runner, can't be opened. Tried to see if I could get it back on its track, no luck.*I tried to call for assistance and of course Walmart has things set up for no customer service. They don't want to talk to customers. *I paid $*** and change for this item. My husband, who is extremely busy picked it up. *I really need this. I am partially disabled, very sick and am so disappointed. This item is broken. Obviously dropped in shipping process.*I need help.*Need to talk to a person!!!!!!****-***-*****I do not have the energy to disassemble, repack and then have to ask my husband to return it. I need the filing cabinet. *This is very upsetting*Please have a customer service person call me. ****-***-****
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WalMart.com

Customer service issue
Reported by GetHuman664136
May 7th, 2018 - a yr ago
I have an issue with WalMart.com too
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Seen by 5 customers so far
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Timeline
GetHuman664136 started working on this issue
May 7th, 2018 7:14pm