I bought a used virgin mobile phone and then bought a $** virgin mobile card and had a...
GetHuman4059599's customer service issue with Virgin Mobile from December 2019
Help with my Virgin Mobile issue
First: share to improve GetHuman4059599's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4059599 may need:
Name on the account, Phone number on the account, Billing address, and PIN on the account
The issue in GetHuman4059599's own words
I bought a used virgin mobile phone and then bought a $** virgin mobile card and had a person try to load it but the phone didn't have sim or work so now I need to know if my card is still good or did they steal and already use my cards I'd number? Card number **** **** **** ****. Please let me know if my card is still goid. Thank you.
GetHuman4059599 did not yet indicate what Virgin Mobile should do to make this right.
I have an issue with Virgin Mobile too
How GetHuman4059599 fixed the problem
We are waiting for GetHuman4059599 to fix the problem and share the solution with the rest of us customers.
Please help with my Virgin Mobile issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Virgin Mobile customer problems.