Current Wait: 14 mins (6m avg)
Hours: 4am-9pm PST; best time to call: 8:15am
Get to a live person fastest: Press # or enter phone number, then 3, then 5, then keep pressing 0 until it transfers you. EXISTING CUSTOMERS Enter phone number, press 4, press 2, press 2... someone will then answer your call!
Call internationally for free: You can call the number above while abroad for free using our GetHuman Phone.
Report your Virgin Mobile issue: GetHuman walks you through to resolution with our best tools, fastest contacts, reminders, follow-up and more!