Virgin Mobile Phone Number

Calling Virgin Mobile customer service faster by GetHuman

888-322-1122
Customer service
Current Wait: 15 mins (10m avg)
Hours: 4am-9pm PST; best time to call: 8:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Cancel ServiceUnlock PhoneDevice SupportDispute a ChargeLost or Broken PhoneA different issue
Get to a live person fastest: Press # or enter phone number, then 3, then 5, then keep pressing 0 until it transfers you. EXISTING CUSTOMERS Enter phone number, press 4, press 2, press 2... someone will then answer your call!

Reasons customers like you called recently

People calling my number and it goes to someone else
4h ago
I got a new Visa card and Virgin Mobile could not get onto my new account to have the b...
4h ago
Hi this is Rajvir, my phone services is shut down. Can you tell me the reason behind th...
4h ago
I'd like to get notification when I have almost used up all my data. Can't figure that out.
a day ago
plan cost increased after activating new phone even though the plan is the same
a day ago
Case ********* cannot be called. I have no service on my phone. I want my service which...
a day ago
You cannot call case *********. There is no service. You must reach me thru email.
a day ago
Virgin Mobile is not supplying service to my phone. Case ********* cannot be called bec...
a day ago
Virgin Mobile is not supplying service to my phone. Case number is *********. Do you Fi...
a day ago
I have not had service for my new phone purchased from you since *****. Why not? I need...
a day ago
I have a LG phone. My daughter gave me her old apple phone. Can I use her apple phone...
a day ago
Trying to find out information on becoming a Assurance wireless Dealer.
a day ago
I need to update credit card so it is ready for top up
a day ago
How to block a number that been harrsed me and call me constantly?
a day ago
Again, nothing bad happened. Trying to reach virgin mobile via email to ask questions a...
a day ago
See more recent reasons for callingHelp me with my issue

Customer Number 888-322-1122 - by the Numbers

Phone number to dial
888-322-1122
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
4am-9pm PST
Best time to dial
8:15am
Navigate phone maze to a human
Press # or enter phone number, then 3, then 5, then keep pressing 0 until it transfers you. EXISTING CUSTOMERS Enter phone number, press 4, press 2, press 2... someone will then answer your call!
Average wait
10
Current wait
15
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or email or twitter or web or facebook
Quality of communication
73%
Quality of help
58%
Customer votes
3,122
Information last updated
Sat Nov 16 2019 10:00:00 GMT+0000 (UTC)

Virgin Mobile's Best Toll-Free/800 Customer Phone Number

This is Virgin Mobile's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Virgin Mobile agent. This phone number is Virgin Mobile's Best Phone Number because 36,396 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-322-1122 include Cancel Service, Unlock Phone, Device Support, Dispute a Charge, Lost or Broken Phone and other customer service issues. The Virgin Mobile call center that you call into has employees from India, Colombia and is open 4am-9pm PST according to customers. In total, Virgin Mobile has 2 phone numbers. It's not always clear what is the best way to talk to Virgin Mobile representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Virgin Mobile - by phone or otherwise

While 888-322-1122 is Virgin Mobile's best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Virgin Mobile customers, is by calling their 877-877-8443 phone number for their Broadband2Go department. Besides calling, the next favorite option for customers looking for help is via 877-877-8443 for Broadband2Go. If you think this information is inaccurate or know of other ways to contact Virgin Mobile please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Virgin Mobile.

What is GetHuman's Relationship to Virgin Mobile?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Virgin Mobile. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Virgin Mobile Contact Info

Other Toll-free & Customer Numbers

Broadband2Go877-877-8443

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