How Do I Get Virgin Mobile to Lower My Monthly Rate?

By contacting an agent from Virgin mobile to negotiate a deal, you will be able to save some money from your pocket. You are going to get the best deals from the company at an affordable rate. However, it would be best if you got to understand which package works well for you.

Jeff Whelpley is the editor / author responsible for this content.
Dec 9, 2022

Virgin Mobile is a mobile phone service provider which operates in the UK. It is owned by Virgin Media which is a part of Virgin Media O2. This company was first established in 1999 as a virtual network operating in the mobile sector. It is essential to note the Virgin Mobile uses Vodafone and EE networks. Virgin Mobile is known for its broadband and mobile phone services. It also sells airtime and mobile phones. Recently, Virgin Media announced the launch of their 5G services which will mainly be serviced through the Vodaphone network.

How do I Get Virgin Mobile to Lower my monthly rate?

1. By Calling

If you call to negotiate a deal with a Virgin Mobile agent about lowering your monthly rate, you should have all the information you require. Some of the information that might be asked about include:

  • Your full name
  • Your data of birth
  • Your Identification plans
  • Your Current address
  • Your current plans in place

After you are armed with this information, it is time to contact the company. First of all, you could talk to them about your current deal and the challenges you face. In this case, you can present your claim on how the plan is not working for you and draining your pockets. Here, an agent will advise you on the best customizable plan and help you get a good deal.

2. By Visiting In Person

Another way you can get to lower your monthly rate with Virgin Mobile is by visiting their offices and directly engaging an agent. Here, you will get all the clarification you need, and you will negotiate the best deal to save some money for you. It is also advisable that you carry all the required information to the office for easy tracking.

What Deals Do Virgin Mobile Provide to the Market?

Virgin Media delivers its broadband connections using its cable network by plugging fiber cables directly into people's homes instead of the standard street cabinet. Thus, it means the company can deliver the highest speed compared to the normal FTTC broadband services that mainly depend on Openreach networks. Besides, the company gives a great variety of packages for you to choose from.

It is important to note that even the basic phone deals and media broadband services are incredibly fast. Their minimum download speeds are 54 Mbps and go up to a maximum of 630Mbps for gamers and heavy streamers. To some areas of the UK, the maximum download speed of 1 Gbps. This company also offers free weekend calls and a virgin home phone line.

Virgin Media offers several TV packages that can be added on top of the broadband deals. One example of this is the Mixit TV, which has more than 110 channels, including the more extensive Maxit bundle. In addition to this, you can add a sports or movies package from your chosen providers as part of the deal. It is important to note that Virgin offers sports packages and Sky Cinema channels that grant you access to BT Sport and Sky Sports.

The latest Virgin deal is the Virgin TV 360 set-top box which offers a different entertainment experience. Apart from the rewind, record, and pause options, you can customize your system for every household member from the start.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Get Virgin Mobile to Lower My Monthly Rate?

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What Deals Does Virgin Media Provide to the Market?
How do I Get Virgin Mobile to Lower my monthly rate?

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