Returned a phone to a Sprint location to end the lease and cancel the line, only to fi...
GetHuman3444145's customer service issue with Sprint from August 2019
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The issue in GetHuman3444145's own words
Returned a phone to a Sprint location to end the lease and cancel the line, only to find out months later that Sprint sent me to collections for the amount of the phone that I returned. I received a packing slip as confirmation for the trade in from the store but to this day the tracking number shows NO INFORMATION. It does however show that I in fact did return the phone. It's been a nightmare.
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