What is Sprint's Return Policy for Devices?

Asked a year ago
Sprint's return policy for devices allows customers to return or exchange eligible devices within 14 days of purchase, subject to certain conditions. The device must be in like-new condition, with all original packaging and accessories included. To initiate a return, customers need to visit a Sprint store or contact customer service. A restocking fee may apply based on the type of device. If the device was purchased online or over the phone, customers also have the option to return it by mail. However, any shipping charges incurred are non-refundable. It's important to note that certain devices, such as tablets and accessory purchases, may have different return policies. More detailed information and specific guidelines can be found on Sprint's official website or by reaching out to their customer support team.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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