How Do I Recover a Lost Password or Pin for My Sprint Account?

Sprint is a mobile phone service provider that provides service to mainly the eastern part of the United States. When you make an account with Sprint, you can access things such as managing your phone plans and paying your phone bill. When you create an account, you will need an email address, and to have a secured password and unique username, you will enter each time you log in to your Sprint account. A unique password and username make your Sprint account safe from fraudulent activity, and an email address makes recovering a username an easy process. In this guide, you will learn how to recover a lost password or username for your Sprint account.

Recovering a Lost Password with Sprint

Sprint Website

If you have forgotten or lost a password for your Sprint account, using your username associated with your account is a quick way to recover your password and access your account.

1. Visit the Sprint website.
2. Click the 'Sign in' option in the upper-right corner of the Sprint homepage.
3. Click the yellow 'My Account' button on the drop-down menu.
4. Click the blue 'password' option on the sentence, "I forgot my username or password."
5. Enter your username and last name on your account or the account number.

After entering the username and last name/account number, you will be able to reset your password with Sprint. In some cases, you may have forgotten the username you have made for your Sprint account.

Recovering a Lost Username

A lost username can be recovered by using your email address or phone number associated with your Sprint account. You will be able to create a new username that can be confirmed and used as your username when you log into your Sprint account in the future.

1. Visit the Sprint website.
2. Click the 'Sign in' option in the upper-right corner of the Sprint home webpage.
3. Click the 'My Account' option in the drop-down menu.
4. Click the 'username' option under the log in boxes in the sentence 'I forgot my username or password.'
5. Enter in the phone number or email address associated with the Sprint account
6. Click 'Submit' to have the link sent to create a new username.

Once you have entered the email address or phone number, you will receive a message and a link to create a new username for your Sprint account. Once you have created and confirmed your unique username, you can log in using this username and your previous password in the future.