I paid my bill less then * weeks ago and there saying it wasnt paid. I paid them over...

GetHuman818718's customer service issue with Sprint from June 2018

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Help with my Sprint issue
Before contacting them, items GetHuman818718 may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
GetHuman818718's next move: have a Sprint rep call.
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The issue and preferred resolution, in GetHuman818718's own words:
I paid my bill less then * weeks ago and there saying it wasnt paid. I paid them over *** dollars! Not only did they take my money and not pay my bill. But they also charged me a late fee. I have the statement on my checking account and i am just trying to pay this off so i can cancel my service and give sprint the worst reviews i possibly can. I will make it my mission to make sure no* joins this terrible cell phone company, i have never delt with such an unprofessional company in my short life.
I trust that Sprint will make this right and come up with a resolution that is fair.
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Sprint

Customer service issue
Reported by GetHuman818718
Jun 25th, 2018 - 2 mons ago
I have an issue with Sprint too
Not resolved
Seen by 3 customers so far
Similar issue to 991 others
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Timeline
GetHuman818718 started working on this issue
Jun 25th 4:32pm