1. All Companies › 
  2. Sprint Customer Service › 
  3. FAQ
Updated

Sprint Customer FAQ

Top Answers & How-to Guides

What is Sprint's Phone Number?

The question we are asked most often is about how to talk to Sprint customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Manage My Monthly Mobile Data Usage with Sprint?

This article talks about managing your Sprint mobile data usage. It describes how certain apps drain your data, and how to use text...

How Do I Switch My Sprint Account to Be Paperless?

Switching your Sprint account to paperless is convenient. It allows you to receive your mail online and not by mail. When your bill...
Ask any question you have about Sprint customer service, get an answer now.
Contact Sprint customer service

Recent Sprint Customer Questions

Liberación del equipo para usarlo con otra compañía

Si compraste tu dispositivo a través de Sprint y quieres usarlo con otra compañía, necesitarás solicitar una liberación de Sprint. Para ser elegible para la liberación, tu dispositivo debe estar pagado en su totalidad y tu cuenta debe estar en buen estado (sin facturas pendientes). La liberación de dispositivos no es instantánea y puede llevar algunas semanas. Por favor, nota que no todos los dispositivos son elegibles para la liberación. Te recomendamos que te pongas en contacto con Sprint para confirmar si tu dispositivo específico puede ser liberado y cómo proceder. Recuerda que liberar tu dispositivo de Sprint no garantiza su compatibilidad con otras redes.
Asked Mar 18, 2024 5:52 PM

Help me with my Sprint customer service issue

Switching Providers

How Do I Switch My Cellphone Provider to Sprint?

If you're new to the T-Mobile marketplace and want to switch to Sprint, you're not completely out of luck. Sprint has merged with T-Mobile,...
Read more

How Do I Switch My Phone Number to Sprint?

Switch your current phone number to T-Mobile (formerly Sprint) by following this guide. Decide on the T-Mobile phone you would like,...
Read more

How Do I Transfer My Sprint Account to Another Carrier?

Sprint wireless customers can choose several different options when it comes to transferring their wireless service. Customers can...
Read more

Service Information

Is Sprint Cellphone Service Any Good?

If you are looking for a cellphone service provider, you may be thinking of Sprint as an option. It's no longer an option, though,...
Read more

Is Sprint the Cheapest Cellphone Service?

This article outlines three plans offered by Sprint and how the plans compare to other providers such as Verizon, Boost and Metro plans....
Read more

Does Sprint Have the Best Customer Satisfaction for Cellphone Service?

This article discusses the customer satisfaction of Sprint. It discusses the sections listed on the company's website which include...
Read more

What Questions Should I Ask Sprint When Shopping for a Cellphone Provider?

Carefully evaluate your needs in both a phone and a phone plan. Determine your average data usage, and what you'll need your phone...
Read more

How Do I Check If Sprint Service Is Available in My Area?

Follow these easy instructions to find out if Sprint service is available in your area.
Read more

Billing and Payments

How Do I Get Sprint to Lower My Monthly Rate?

This article discusses various ways to lower your monthly rate with Sprint. It shares the many different plans to take advantage of...
Read more

How Do I Set Up Autopay for My Sprint Bill?

Autopay is a convenient feature that Sprint offers its customers. Customers can simply submit their payment information, whether online...
Read more

How Much Does It Cost to Cancel My Sprint Plan?

A Sprint Plan cancellation is not as easy as it seems. You need to check your contract for cancellation conditions. The cost of cancelling...
Read more

How Do I Make a Payment Arrangement with Sprint?

Sprint customers have the option to either pay their bills or create a payment arrangement. However, you can only make a payment arrangement...
Read more

Technical Support

How Do I Turn Off Call Forwarding on My Sprint Phone?

Sprint offers several affordable cell phone plans to users. These plans are reliable, affordable, and high-quality. You may choose...
Read more

How Do I Report a Problem with My Sprint Internet Service?

Internet has provided the world and modern society with so many benefits, but even with technology getting better, there can be kinks...
Read more

How Do I Report a Problem with My Sprint Wireless / Mobile Phone?

Sometimes, an outage is not within your control if your phone is in optimum operational condition. In such an instance, contacting...
Read more

How Do I Return Sprint Equipment After I've Canceled?

This is an easy to follow guide that assists Sprint customers in returning their equipment after deciding to cancel their contract....
Read more

How Do I Fix a Broken Sprint Phone If I Have Insurance?

Sprint Complete customer will find this guide helpful when trying to file an insurance claim for a broken phone. Asurion will offer...
Read more

How Do I Replace a Lost or Stolen Sprint Phone?

This article will explain all of the steps you can take to get a replacement phone with Sprint if it was lost or stolen.
Read more

What is Sprint's Return Policy for Devices?

Sprint's return policy for devices allows customers to return or exchange eligible devices within 14 days of purchase, subject to certain...
Read more

Account Management

How Do I Manage My Monthly Mobile Data Usage with Sprint?

This article talks about managing your Sprint mobile data usage. It describes how certain apps drain your data, and how to use text...
Read more

How Do I Switch My Sprint Account to Be Paperless?

Switching your Sprint account to paperless is convenient. It allows you to receive your mail online and not by mail. When your bill...
Read more

How Do I Recover a Lost Password or Pin for My Sprint Account?

Sprint is a phone service provider that covers mainly the eastern parts of the United States. When creating an account with Sprint,...
Read more

How Do I Update Information in My Sprint Account?

You can update account information by logging in to your Sprint account. However, you require to visit a Sprint store with some documents...
Read more

How Do I Change Primary Contact for My Sprint Account?

Although changing primary contact for My Sprint account will take you a while, you can rest assured that the process will be successful....
Read more

How Do I Access My Sprint Account?

It's easy to access your Sprint account provided you follow the steps highlighted above. Access your account to view your bill, contact...
Read more

How Do I Add Other People to My Sprint Account?

Adding people to your Sprint account is n easy process. However, you will need to determine what type of permissions you want them...
Read more

How Can I Access My Sprint Bill and Settings Online?

If you need to access your Sprint bill, you can do it online. You can register your account in a few minutes and pay your bills online....
Read more

How and When Can I Upgrade My Sprint Phone?

If you're a Sprint client, upgrading your phone is a seamless process. First, check your eligibility by logging into your account and...
Read more

Security and Privacy

How Do I Obtain a Sprint Puk Code?

Users can obtain a Sprint PUK code by checking the plastic card that contained the SIM card when they acquired it. Alternatively, they...
Read more

Order Tracking

How Do I Track My Sprint Order?

To properly track an order you've made with Sprint, you'll begin by going to their website. After arriving on the home page, click...
Read more

Cancellation Requests

How Do I Cancel My Sprint Service?

If you are a Sprint customer and want to cancel your service, follow one of these two options.
Read more

How Do I Downgrade My Sprint Package?

If you're a Sprint customer and want to downgrade your mobile or Internet plan, follow these simple steps.
Read more

How Can I Get Out of Paying My Sprint Bill?

Sprint customers have a wide variety of actions they can take to avoid making a payment. However, the method you choose will affect...
Read more

How Can I Change or Cancel a Payment Arrangement I Made with Sprint?

Check out these simple instructions on how to change or cancel a payment arrangement with Spring.
Read more

Legal Matters

How Do I Get in Touch with Sprint Corporate Office About a Legal Matter?

Sprint has a legal department as well as a corporate office that's available to address legal matters as well as other issues. Customers...
Read more

Troubleshooting

How Do I Report a Sprint Service Outage?

The vast Sprint network occasionally experiences service outages. As soon as you experience a Sprint service outage, you should first...
Read more

How Do I Check If There's a Sprint Internet or Cell Service Outage?

After following the above steps, then you should be able to confirm Sprint internet internet or cell service outage in your area. Sometimes...
Read more

How Do I Dispute Charges on My Sprint Bill?

Sprint provides many ways for customers to resolve their billing disputes. customers can call customer service to resolve their issues....
Read more

How Can I Track a Lost or Stolen Sprint Phone?

Sprint customers have several ways to track and locate their phone if it's lost or stolen. Customers can access the website, the device...
Read more

Informative Services

How Do I Check If Sprint Business Is Available at My Work Address?

Sprint Business is great for your business. It offers flexible and convenient options that may take your business to the next level....
Read more

Roaming Options

What Are the International Roaming Options with Sprint?

Sprint offers international roaming options to customers traveling abroad. With the Global Roaming add-on, users can enjoy data, text,...
Read more
FAQ Table of Contents

Chat with an Expert Instead

We partner with a California-based expert help company to provide you with tech support experts 24/7. Enjoy a $5 one-week trial membership and get help from a real support technician now.
Talk To An Expert

Answers for More Companies

AT&T Customer FAQVerizon Wireless Customer FAQT-Mobile Customer FAQ

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated