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The issue in GetHuman2034150's own words
I had booked a flight from Mumbai to Kolkata on **th January **** of **:** I was at the airport at **:** but couldn’t get till the gate and when I reached by check in counter they said that the gates are closed and won’t let me board but as far as I know even if one customer is not on board it is your duty as well to call them and ask them but no call was made and I had to incure a loss of nearly Rs.**** because of your pathetic service what are you all going to do about this or should I make a tweet on the twitter mentioning the jet airways and I convince caused by them because of your pathetic sense of responsibility
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