GameStop Customer Q & A

Answers to Common Problems

Use GameStop's Phone Number

GameStop's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about GameStop.

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for GameStop.
There's more!
Click below to show 11 more questions, answers, and complete guides to common GameStop customer support problems.

Recent reasons customers contacted GameStop:

I had preordered Tears of the Kingdom on April Second, with the Order Number being...
I ordered an xbox series s. Paid for on I paid for same day delivery a...
I have contacted the customer service line multiple times and still have not recieved a...
Hello I placed an order yesterday I have not received an answer I need to cancel it bec...
Haven’t received order. Not updating on email
I’m trying to get a copy of my receipt from a GameStop purchase in November of last yea...
highghghghighghghghghghghghghgjugjgjgjgjfgjafjngajksrdjdfbnkl dgbnklbdnkxfknfdmkn*dbkn...
hello, i recently made an order with * items. i was signed in and used my pro member ac...
I placed an order on the GameStop app for a funko pop and I got mail saying I need to p...
Purchased * games for Christmas and did not receive * of them
I bought an in store Funko pop. When I got it home, there is loose pieces and I need t...
Hi so my ps* has some problems. Every time I play any game it says, your ps* is overhea...
Meine Bestellung wurde angeblich am **.**. versandt, allerdings habe ich keine Sendung...
We have the pre ordered code of final fantasy * reunion crisis core but we don't know h...
So sorry but I ordered a few switch games for Christmas and I used my current address a...

Help me with my issue

Does GetHuman work with GameStop?

GetHuman does not work with GameStop's customer support operations, directly or in any other way. GetHuman has no partnership or relation to GameStop at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check GameStop's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Answered on this page:

How Do I Find Black Friday Deals for GameStop?
What are GameStop's shipping options and costs?
How Do I Track My GameStop Order?
Can I return a digital download or DLC?
What Should I Do If I'm Overcharged by GameStop?
What is the GameStop pre-order policy?
What Is the GameStop Return Policy?
Solutions to common issues

Answers for More Companies

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!