Can I return a digital download or DLC?

Asked a year ago
No, GameStop does not accept returns or refunds for digital downloads or DLC (Downloadable Content). Once a digital download or DLC code has been purchased and redeemed, it cannot be returned or exchanged. This policy is in place to ensure the integrity of the digital content and prevent fraudulent usage. Therefore, it is essential to carefully review the product description, compatibility requirements, and any associated terms and conditions before making a purchase. In case of technical issues or problems with the downloaded content, customers are encouraged to contact the developer or publisher directly for assistance. GameStop provides support and troubleshooting advice to help resolve any technical difficulties that may arise during the download or installation process.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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