Optus - Faults Customer Service

Phone number, contact info hacks, tips for common issues & reviews from other customers

Contacting Optus - Faults

There is only one way to contact Optus - Faults, shown above. For more details, and to see what shortcuts or tools we provide to get better, faster help from Optus - Faults, tap or click the link above.

Most common Optus - Faults customer service issues

As reported by Optus - Faults customers to GetHuman in the last 60 days
Service problem: 272 inquiries
Cancel service: 201 inquiries
Change plan: 111 inquiries
Overcharge/Strange charge: 308 inquiries
Technical support: 400 inquiries
Recent customer service issues experienced by other Optus - Faults customers:
"Home phone has constant loud crackling so it's impossible to have a conversation..." · 2 mons ago
"Constant tone makes my telephone useless ** **** ****" · 2 mons ago

Optus - Faults customer reviews

1.92 out of 5 | 996 reviews
"my mobile keeps ringing my home phone rings once and says the call..." · 20h ago
"No mobile service in my area for ten days" · 7d ago
"poor service, highly congested internet, dropouts, NO ETA for FIX" · 11d ago
"it's actually less than one star - can't call, can't leave feed ba..." · 12d ago

About Optus - Faults

If you're here looking up Optus - Faults customer service, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Optus - Faults also goes by or is associated with the names Optus. They are considered to be part of the following sectors and industries: telecommunications. Optus - Faults is associated with terms like subsidiary of singtel by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Vodafone, Telestra, AAPT. They employ 8,700 people according to customers in the know.

Optus - Faults Customer Service - What Else?

GetHuman provides customer service contact information, step-by-step help, tools to get a rep on the phone faster and all kinds of useful gadgets for customers to make it easier to get good customer service without the hassle. This kind of information and tooling can be very useful for large companies who tend to make it hard to speak to a real human being to solve complicated customer problems. For example, look at our Metro PCS Customer Service page. Or take a look at our PayPal Customer Service page. We may not quite have as much of this available for Optus - Faults customer service issues or reviews, but we hope that you visit GetHuman again next time you have a problem with another company.
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