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Most common Optus - Faults customer service issues
As reported by Optus - Faults customers to GetHuman in the last 60 days
Service problem: 272 inquiries
Cancel service: 201 inquiries
Change plan: 111 inquiries
Overcharge/Strange charge: 308 inquiries
Technical support: 400 inquiries
Recent customer service issues experienced by other Optus - Faults customers:
"Home phone has constant loud crackling so it's impossible to have a conversation..." · 2 mons ago
"Constant tone makes my telephone useless ** **** ****" · 2 mons ago
Optus - Faults customer reviews
1.92 out of 5 | 996 reviews
"my mobile keeps ringing my home phone rings once and says the call..." · 20h ago
"No mobile service in my area for ten days" · 7d ago
"poor service, highly congested internet, dropouts, NO ETA for FIX" · 11d ago
"it's actually less than one star - can't call, can't leave feed ba..." · 12d ago
About Optus - Faults
If you're here looking up Optus - Faults customer service, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Optus - Faults also goes by or is associated with the names Optus. They are considered to be part of the following sectors and industries: telecommunications. Optus - Faults is associated with terms like subsidiary of singtel by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Vodafone, Telestra, AAPT. They employ 8,700 people according to customers in the know.
Optus - Faults Customer Service - What Else?
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