Common Problem Categories
As reported by Telstra customers to GetHuman in the last 60 days
Service problem: 489 inquiries
Cancel service: 137 inquiries
Change plan: 262 inquiries
Overcharge/Strange charge: 393 inquiries
Technical support: 495 inquiries
If you're here looking up Telstra customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Telstra also goes by or is associated with the names Telstra Corporation Ltd., Telstra. They are considered to be part of the following sectors and industries: telecommunication, Telecommunication Services, Diversified Telecommunication Services, Integrated Telecommunication Services. Telstra is associated with terms like 13 22 00, fixed line and mobile telephony, internet and data services, network services, pay tv (provided by foxtel), public company, public, telecommunications, isp, b2b, b2c, networking by their customers and industry analysts. They are similar to companies like DIRECTV, DISH, Fido, Motorola, Shaw Communications, T-Mobile, Sprint. They employ 36,165 people according to customers in the know.