Telstra Phone Number

Calling Telstra customer service faster by GetHuman

132200
Customer service
Current Wait: 10 mins (7m avg)
Hours: Mon-Fri 8am-6pm EST; best time to call: 1:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Say "Consultant"

Reasons customers like you called recently

Paying some of my bill and getting my phone reconnected please
My phone number is no longer in White Pages.*How do I get it put back in.*My phone numb...
My computer lost its backup disc...had it serviced, can't remember the password for big...
i want to activate new sim as old one dosent want to keep number ********** ,cant get c...
want the answering machine disconnected from ph. no ********. and the ring to last a...
My wife has mobile **********, i have ********** her payments aren't showing up but tel...
help with recharging via voucher to a new just activated telstra prepaid number
Mum had a Vonex provider , Telstra Organised the change over . Now paying two lots of f...
I am receiving phone calls from someone saying they are from NBN and they want to visit...
G'day*We would like to set up a new NBN connection at * Kennedy's Drive, Delacombe, Vic...
I have received some else's parcel. Her name is Jessica and the order number is...
I've tried this Telstra number a few times now. It consistently (every time) hangs up o...
I over paid on recharge.and i want money back
Regharged by mistake because of drop outs and i want to stop transfer of payments please
good morning I have money owed to me by Telstra ... I have rung to try to get my refund...
See more recent reasons for calling

Help me with my issue

Customer Number 132200 - by the Numbers

Phone number to dial132200
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-6pm EST
Best time to dial1:30pm
Navigate phone maze to a humanSay "Consultant"
Average wait
Current wait10
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, chat, web
Quality of communication72%
Quality of help65%
Customer votes7,589
Information last updatedSat Feb 27 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Telstra's Best Toll-Free/800 Customer Phone Number

This is Telstra's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Telstra agent. This phone number is Telstra's Best Phone Number because 19,812 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 132200 include Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues. The Telstra call center that you call into has employees from Norfolk, VA / Dominican Republic and is open Mon-Fri 8am-6pm EST according to customers. In total, Telstra has 7 phone numbers. It's not always clear what is the best way to talk to Telstra representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Telstra - by phone or otherwise

While 132200 is Telstra's best toll-free number, there are 9 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Telstra customers, is by calling their 132203 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. If you think this information is inaccurate or know of other ways to contact Telstra please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Telstra.

What is GetHuman's Relationship to Telstra?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Telstra. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our UPS Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Western Union Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like UPS or Western Union. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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