Telstra Phone Number

Call Telstra customer service faster with GetHuman

132200
Customer service
  • Calls Telstra's Customer Service department
  • The average hold time is 15m
  • The current wait is approximately 22m
  • Hours are Mon-Fri 8am-6pm EST
  • The best time to call is 10:15am
  • Popular issues for this call center: Service problem, Cancel service, Change plan, Overcharge/Strange charge, and Technical support.
  • Reach a live Telstra agent: Say "Consultant"

Reasons customers like you called recently

I am currently with Spintel. I live in a granny flat and was advised that I couldn't ge...
Waiting for paperwork from issue I had, was told it would b mailed out, need to pay bill.
on ** August **** I contacted Telstra requesting they pay a credit of $**.** back to my...
I don't know how to word this properly, but is it possible to buy a phone for a family...
the girl at Telstra wipe my internet off my phone i have * one for me and one for me mu...
My Telstra customer number is ************* and I always pay my account ahead of time u...
I spoke with Telstra after l escaped a extremely abusive relationship about a bill. My...
I have cancelled my account and want to have the direct debit cancelled and a refund of...
I need an email for Telstra, I cannot spend hours on the phone
people are saying they are calling us and we are not answering,however we have not got...
The username you gave me makes me very uncomfortable and i would like it changed … it l...
PLEASE STOP MAKING CHANGES TO HOW TO PAY YOUR BILL, WHY DO YOU MAKE IT SO COMPLICATED J...
Foxtel wants to change my internet services from Telstra to Foxtel.*They are calling me...
I receive this today. I am sure it is a scam *Please Update Your Payment Details...

Telstra Customer Phone Number 132200 - Stats

Phone number to dial132200
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-6pm EST
Best time to dial10:15am
Average wait15 minutes
Current wait22 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, chat, web
Quality of communication75%
Quality of help68%
Customer votes7,592
Information last updatedFri Mar 15 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Telstra's Best Toll-Free/800 Customer Phone Number

This is Telstra's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Telstra agent. This phone number is Telstra's Best Phone Number because 19,812 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 132200 include Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues. The Telstra call center that you call into has employees from Norfolk, VA / Dominican Republic and is open Mon-Fri 8am-6pm EST according to customers. In total, Telstra has 7 phone numbers. It's not always clear what is the best way to talk to Telstra representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Telstra - by phone or otherwise

While 132200 is Telstra's best toll-free number, there are 9 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Telstra customers, is by calling their 132203 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. If you think this information is inaccurate or know of other ways to contact Telstra please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Telstra.

What is GetHuman's Relationship to Telstra?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Telstra. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Beyond the Phone Number

There are other ways to get in touch with Telstra, including live chat and their website / help desk. Visit our Telstra Customer Service page for more information.
Telstra Customer Service

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