Telstra Phone Number

Call Telstra customer service faster with GetHuman

132200
Customer service
Current Wait: 24 mins (12m avg)
Hours: Mon-Fri 8am-6pm EST; best time to call: 9:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Say "Consultant"

Reasons customers like you called recently

had new ID set up under*federation Finance Pty Ltd*email *****@***.com*Account is...
DIVERT MY NUMBER BACK TO MY LAND LINE ASAP
TELSTRA TELECOMMUNICATIONS NETWORK WOULD HAVE TO BE THE WORST NETWORK :I HAVE EVER EX...
i cannot log in to telstra webmail
I want to unlock my phone from the Telstra network. I have it since **** or ****. The I...
let me use my own number as the telstra sim card in my previous phone is stuffed!
I AM SERIOUSLY THINKING OF GOING TO A SILENT NUMBER BECAUSE WE R GETTING DISTURBING...
lost phone got new sim and want to keep same number
Recently transferred to Telstra. *Since then issue that I am NOT Receiving CODES sent b...
please cancel*Order reference: I**************
Hi, my service got cut off because my husband forgot to pay the phone bill. I have paid...
We want to get into our Telstra account but we need a code to do this but you have an o...
About getting a new iPad which ordered ** months and have not received or heard about...
I tried to access my bigpond account (*****@***.com) on Saturday and till now I am unab...
Telstra Plus tier has been reduced and needs to be corrected. I have already spoken to...
See more recent reasons for calling

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Customer Number 132200 - by the Numbers

Phone number to dial132200
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-6pm EST
Best time to dial9:30am
Navigate phone maze to a humanSay "Consultant"
Average wait
Current wait24
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, chat, web
Quality of communication60%
Quality of help53%
Customer votes7,617
Information last updatedSun Oct 17 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Telstra's Best Toll-Free/800 Customer Phone Number

This is Telstra's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Telstra agent. This phone number is Telstra's Best Phone Number because 19,812 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 132200 include Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues. The Telstra call center that you call into has employees from Norfolk, VA / Dominican Republic and is open Mon-Fri 8am-6pm EST according to customers. In total, Telstra has 7 phone numbers. It's not always clear what is the best way to talk to Telstra representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Telstra - by phone or otherwise

While 132200 is Telstra's best toll-free number, there are 9 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Telstra customers, is by calling their 132203 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. If you think this information is inaccurate or know of other ways to contact Telstra please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Telstra.

What is GetHuman's Relationship to Telstra?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Telstra. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our AT&T Wireless Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Costco Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like AT&T Wireless or Costco. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Telstra Contact Info

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Telstra Live Chat
Telstra Help Desk
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