Telstra Phone Number

Call Telstra customer service faster with GetHuman

132200
Customer service
Current Wait: 25 mins (6m avg)
Hours: Mon-Fri 8am-6pm EST; best time to call: 2:45pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Say "Consultant"

Reasons customers like you called recently

I'd like to get credit for my friend who's phone number is different to mine and his fa...
Device will not work as it is expected. Different IMEI, S*N, do not have access to all...
I need an email for Telstra, I cannot spend hours on the phone
people are saying they are calling us and we are not answering,however we have not got...
I am having trouble activating my Telstra sim that I purchased $*** starter pack I’m tr...
I cannot recharge my wi-fi stick for my laptop
I received a fraudulent email from someone pretending it was telstra. I require an emai...
I need to make change to my account. My wife used to be able to call and make changes b...
cant access the account info in my telstra app. Trying to pay the account and don't kn...
The username you gave me makes me very uncomfortable and i would like it changed … it l...
See more recent reasons for calling

Help me with my issue

Customer Number 132200 - by the Numbers

Phone number to dial132200
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-6pm EST
Best time to dial2:45pm
Navigate phone maze to a humanSay "Consultant"
Average wait
Current wait25
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, chat, web
Quality of communication73%
Quality of help66%
Customer votes7,590
Information last updatedSun Jan 29 2023 08:00:00 GMT+0000 (Coordinated Universal Time)

Telstra's Best Toll-Free/800 Customer Phone Number

This is Telstra's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Telstra agent. This phone number is Telstra's Best Phone Number because 19,812 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 132200 include Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues. The Telstra call center that you call into has employees from Norfolk, VA / Dominican Republic and is open Mon-Fri 8am-6pm EST according to customers. In total, Telstra has 7 phone numbers. It's not always clear what is the best way to talk to Telstra representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Telstra - by phone or otherwise

While 132200 is Telstra's best toll-free number, there are 9 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Telstra customers, is by calling their 132203 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. If you think this information is inaccurate or know of other ways to contact Telstra please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Telstra.

What is GetHuman's Relationship to Telstra?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Telstra. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Boost Mobile Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Virgin Mobile Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Boost Mobile or Virgin Mobile. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Telstra Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Telstra contacts
Telstra Phone NumberBEST
Telstra Live Chat
Telstra Help Desk
General customer information

More Company Phone Numbers

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!