Telstra Phone Number

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132200
Customer service
Current Wait: 14 mins (12m avg)
Hours: Mon-Fri 8am-6pm EST; best time to call: 1pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Say "Consultant"

Reasons customers like you called recently

We want to get into our Telstra account but we need a code to do this but you have an o...
About getting a new iPad which ordered ** months and have not received or heard about...
I tried to access my bigpond account (*****@***.com) on Saturday and till now I am unab...
Telstra Plus tier has been reduced and needs to be corrected. I have already spoken to...
I want to purchase Telstra Mobile plan with my existing mobile number
Waiting for a return Call in respect to code reference ******
i want advie on purchasing a sim only plan
I want to turn off voice to text and reinstate messagebank
I have a Telstra EASYTOUCH DISCOVERY * flip phone and the screen has gone blank .I have...
someone has stolen my details and set up a phone for themself , i dont have any account...
Hi I want to know how long do I have to wait at my address ** South Head Road Moruya...
My bank card was lost. As I had direct debit and my account was closed. ..Telstra coul...
HI, I requested to move to the new address of our existing telephone connection connect...
I have a bigpond email account...*****@***.com*periodically over the years...my bigpond...
I replaced an old mobile last week (purchased through the Perth city Apple store) and t...
See more recent reasons for calling

Help me with my issue

Customer Number 132200 - by the Numbers

Phone number to dial132200
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-6pm EST
Best time to dial1pm
Navigate phone maze to a humanSay "Consultant"
Average wait
Current wait14
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, chat, web
Quality of communication78%
Quality of help71%
Customer votes7,595
Information last updatedSat Sep 18 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Telstra's Best Toll-Free/800 Customer Phone Number

This is Telstra's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Telstra agent. This phone number is Telstra's Best Phone Number because 19,812 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 132200 include Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues. The Telstra call center that you call into has employees from Norfolk, VA / Dominican Republic and is open Mon-Fri 8am-6pm EST according to customers. In total, Telstra has 7 phone numbers. It's not always clear what is the best way to talk to Telstra representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Telstra - by phone or otherwise

While 132200 is Telstra's best toll-free number, there are 9 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Telstra customers, is by calling their 132203 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. If you think this information is inaccurate or know of other ways to contact Telstra please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Telstra.

What is GetHuman's Relationship to Telstra?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Telstra. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our eBay Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Booking.com Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like eBay or Booking.com. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Telstra Contact Info

All Telstra contacts
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Telstra Live Chat
Telstra Help Desk
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