Telstra Customer Service Phone Number

(+61) 02 83026100
Hold time now: 25 mins (avg 8)
Best time to call: 3:15pm
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Call the number provided. This directs straight to ADSL support.
This is not the most popular Telstra phone number (it's ranked #3). Most customers call 132200 for support: Click here for best option

Other customers got on the phone recently because:

Phone rings, I answer, apparently no-one there BUT then email from caller received, say...
I want to talk to possibly James Gerraty or someone on his staff for information.*Our b...
I wish to change our land line (**-********) from being private, back to non-private so...
Need to reset cust data password
I have requested for password reset for account **********. However its been more an ho...
My phone number is **** *** *** I keep getting a message saying error * when I try to s...
I can no longer log into my account. Reference number ********. I spent over one hour...
free Unlock Telstra essential smart * mobile phone bought from kmart
Hi, **We have * accounts as below:*- *** **** ****- *** **** *****Previously we cancel...
I want to enquire if it is possible to get a copy of text messages over the past six months
I got an alert advising someone is using my modem. located in Sydney. This popped up la...
I am trying to log in to Telstra id but i cant remember my password. When i press send...
well this is definitely not what I googled, is this another give us your credit card s...
why have you cut my sim off telstra, and why are you so hard to make contact with. I ha...

Help me with my issue

Telstra Customer Service Phone Number (+61) 02 83026100 - Info & Statistics

Phone number to dial(+61) 02 83026100
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial3:15pm
Navigate phone maze to a humanCall the number provided. This directs straight to ADSL support.
Average wait8
Current wait25
Rank (among phone numbers)3
Rank (overall)5
Alternate methodsphone or chat or web
Quality of communication84%
Quality of help67%
Customer votes2,072
Best phone number132200
Information last updatedTue Jan 25 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Telstra's (+61) 02 83026100 Customer Service Number

This Telstra phone number is ranked #3 out of 7 because 19,812 Telstra customers tried our tools and information and gave us feedback after they called. The reason customers call (+61) 02 83026100 is to reach the Telstra Customer Service department for problems like Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support. As far as we can tell, Telstra has call center locations in Norfolk, VA or Dominican Republic and you can call during their open hours 24 hours, 7 days. Telstra has 7 phone numbers and 9 different ways to get customer help. We've compiled information about (+61) 02 83026100 and ways to call or contact Telstra with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Telstra

Calling Telstra at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for (+61) 02 83026100. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Telstra Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Telstra Once on the phone with Telstra's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Telstra in General

While (+61) 02 83026100 is Telstra's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 132200 is their best customer phone number overall, and we have put together a comparison of their 9 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Telstra help by calling them, is that other customers give their customer support at this number a 84% score for their communication skills and a 67% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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