Telstra Customer Service Phone Number

800 334 884
Hold time now: 24 mins (avg 13)
Best time to call: 9:30am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: For Business sales enquiries
This is not the most popular Telstra phone number (it's ranked #4). Most customers call 132200 for support: Click here for best option

Other customers got on the phone recently because:

I need to get my direct debit transferred to another bank account
I have a bite t debit coming out of my account. But I had to change my card number beca...
there is a spam issue to bigpond email account coming from milk and sugar and includes...
I'd like to get credit for my friend who's phone number is different to mine and his fa...
Device will not work as it is expected. Different IMEI, S*N, do not have access to all...
I need an email for Telstra, I cannot spend hours on the phone
people are saying they are calling us and we are not answering,however we have not got...
I am having trouble activating my Telstra sim that I purchased $*** starter pack I’m tr...
The username you gave me makes me very uncomfortable and i would like it changed … it l...
Foxtel wants to change my internet services from Telstra to Foxtel.*They are calling me...
I disconnected foxtel service to me. But I am still billed. Please reissue the latest b...
I receive this today. I am sure it is a scam *Please Update Your Payment Details...
A Telstra agent called today & spoke with my brother & hung up. We have a pending issue...

Help me with my issue

Telstra Customer Service Phone Number 800 334 884 - Info & Statistics

Phone number to dial800 334 884
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9:30am
Navigate phone maze to a humanFor Business sales enquiries
Average wait13
Current wait24
Rank (among phone numbers)4
Rank (overall)6
Alternate methodsphone or chat or web
Quality of communication55%
Quality of help84%
Customer votes4,224
Best phone number132200
Information last updatedMon Jun 05 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

Telstra's 800 334 884 Customer Service Number

This Telstra phone number is ranked #4 out of 7 because 19,812 Telstra customers tried our tools and information and gave us feedback after they called. The reason customers call 800 334 884 is to reach the Telstra Customer Service department for problems like Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support. As far as we can tell, Telstra has call center locations in Norfolk, VA or Dominican Republic and you can call during their open hours 24 hours, 7 days. Telstra has 7 phone numbers and 9 different ways to get customer help. We've compiled information about 800 334 884 and ways to call or contact Telstra with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Telstra

Calling Telstra at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 800 334 884. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Telstra Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Telstra Once on the phone with Telstra's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Telstra in General

While 800 334 884 is Telstra's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 132200 is their best customer phone number overall, and we have put together a comparison of their 9 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Telstra help by calling them, is that other customers give their customer support at this number a 55% score for their communication skills and a 84% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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