Telstra Customer Service Phone Number
- Calls Telstra's Customer Service department
- On average, callers wait 14 minutes to talk to a person when they call
- Call center hours are 24 hours, 7 days
- We recommend calling around 10:45am
- Some common reasons that visitors to GetHuman call Telstra include Service problem, Cancel service, Change plan, Overcharge/Strange charge, and Technical support.
- Get a real live human at this number: For Billing enquiries and service activation
- This is not the most popular Telstra phone number (it's ranked #6). Most customers call 132200 for support.
Other customers got on the phone recently because:
want to buy a new phone but keep my prepaid sim
My name is Debra Humphreys. I recently spoke with a consultant regarding an older frie...
Ownership of mobile phone number.
My Samsung was stolen without replacement sim in place I cannot log in to my fb gmail I...
In early December I paid $** for a Wi-Fi connection device to use on my Laptop while tr...
Track an order that is in progress
I would very much appreciate some one to find out why I cannot use my Samsung mobile ph...
Acc no **************Why was my last bill not paid when I have a direct debit in place...
Here is your latest Telstra bill **Account number: ************* *Bill number...
I have been stuck overseas a few years due to covid travel restrictions and lost access...
Cannot get thru to my neighbour's phone.*Message is , " The mobile phone you are callin...
waiting * weeks for a code number to unlock my phone from Telstra. *My Case number is...
Phone rings, I answer, apparently no-one there BUT then email from caller received, say...
Hi, **We have * accounts as below:*- *** **** ****- *** **** *****Previously we cancel...
Telstra Customer Service Phone Number 13 2253 - Info & Statistics
Phone number to dial13 2253
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:45am
Navigate phone maze to a humanFor Billing enquiries and service activation
Average wait14
Current wait19
Rank (among phone numbers)6
Rank (overall)8
Alternate methodsphone or chat or web
Quality of communication68%
Quality of help57%
Customer votes6,786
Best phone number132200
Information last updatedTue Apr 16 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Telstra's 13 2253 Customer Service Number
This Telstra phone number is ranked #6 out of 7 because 19,812 Telstra customers tried our tools and information and gave us feedback after they called. The reason customers call 13 2253 is to reach the Telstra Customer Service department for problems like Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support. As far as we can tell, Telstra has call center locations in Norfolk, VA or Dominican Republic and you can call during their open hours 24 hours, 7 days. Telstra has 7 phone numbers and 9 different ways to get customer help. We've compiled information about 13 2253 and ways to call or contact Telstra with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling Telstra
Calling Telstra at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 13 2253. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Telstra Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Telstra Once on the phone with Telstra's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.
Contacting Telstra in General
While 13 2253 is Telstra's #6 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 132200 is their best customer phone number overall, and we have put together a comparison of their 9 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Telstra help by calling them, is that other customers give their customer support at this number a 68% score for their communication skills and a 57% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.