Rockauto Phone Number

Calling Rockauto customer service faster by GetHuman

866-762-5288
Customer service
Current Wait: 33 mins (16m avg)
Hours: Mon-Thu 7am-10am, Fri 7am-9am, Sat 7am-6pm, Sun 8am-4pm EST; best time to call: 8:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Return an OrderFind a PartExchange an ItemQuestion About a PartAccount AccessA different issue
Get to a live person fastest: Press 0 then 3

Reasons customers like you called recently

ordered the wrong part for Cadillac escalade radiator ****
26m ago
ordered the wrong part for Cadillac escalade **** radiator
28m ago
I am trying to order a part that is on backorder and am having issues navigating the site
an hr ago
Not sure if the clutch I ordered is the right one to fit the car
an hr ago
i order parts on **-**-** and have not got it yet why. order * ********* tracking...
an hr ago
Ordered passenger side taillightpnWed night, *****. Stopped by police for broken light...
an hr ago
Ordering a clutch kit from rock auto. Upon submitting the order, it won't process due t...
an hr ago
I placed an order never recieved it spoke with fed-ex says delivered never got put in r...
an hr ago
order* ********* Have not received.
2h ago
I had ordered a part for my truck and had total and shipping entered my card number and...
3h ago
Need to speak with someone and can find a part that I need help with I left a message a...
3h ago
Bought a part... Found that it wasn't the issue so i dont need the part. Would like to...
4h ago
I received the wrong part
4h ago
Didn't receive * parts
15h ago
I bought some parts of did not fit my car I want to return them how do I get a refund
16h ago
See more recent reasons for callingHelp me with my issue

Customer Number 866-762-5288 - by the Numbers

Phone number to dial
866-762-5288
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Thu 7am-10am, Fri 7am-9am, Sat 7am-6pm, Sun 8am-4pm EST
Best time to dial
8:15am
Navigate phone maze to a human
Press 0 then 3
Average wait
16
Current wait
33
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or email
Quality of communication
82%
Quality of help
31%
Customer votes
43,044
Information last updated
Tue Dec 10 2019 09:00:00 GMT+0000 (UTC)

Rockauto's Best Toll-Free/800 Customer Phone Number

This is Rockauto's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Rockauto agent. This phone number is Rockauto's Best Phone Number because 241,950 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-762-5288 include Return an Order, Find a Part, Exchange an Item, Question About a Part, Account Access and other customer service issues. The Rockauto call center that you call into has employees from Wisconsin and is open Mon-Thu 7am-10am, Fri 7am-9am, Sat 7am-6pm, Sun 8am-4pm EST according to customers. In total, Rockauto has 2 phone numbers. It's not always clear what is the best way to talk to Rockauto representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Rockauto - by phone or otherwise

While 866-762-5288 is Rockauto's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Rockauto customers, is by calling their 608-661-1376 phone number for their International Customer Service department. Besides calling, the next favorite option for customers looking for help is via service@rockauto.com for Customer Service. If you think this information is inaccurate or know of other ways to contact Rockauto please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Rockauto.

What is GetHuman's Relationship to Rockauto?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Rockauto. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Rockauto Contact Info

Other Toll-free & Customer Numbers

International Customer Service608-661-1376

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