Rockauto Phone Number

Calling Rockauto customer service faster by GetHuman

866-762-5288
Customer service
Current Wait: 27 mins (17m avg)
Hours: Mon-Thu 7am-10am, Fri 7am-9am, Sat 7am-6pm, Sun 8am-4pm EST; best time to call: 8:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Return an OrderFind a PartExchange an ItemQuestion About a PartAccount AccessA different issue
Get to a live person fastest: Press 0 then 3

Reasons customers like you called recently

Wrong parts need to return and order the right ones
an hour ago
i just ordered some parts and i tried to pay for it once but didn't go through then i t...
an hour ago
Hello, I live in France and I have to order parts but I would like to know if the shipm...
3 hours ago
I have a question about parts that I ordered. I’d like to return them but it’s been jus...
4 hours ago
I placed an order about an hour ago and i received no confirmation of it being received
13 hours ago
I have a damaged part and have not heard back through email about return and over charg...
13 hours ago
I purchased a radiator and used * different cards to pay for it. It was the wrong part...
14 hours ago
I placed an order on Saturday **-**-**** and babe not received an email confirmation. I...
16 hours ago
Need rear break pads for Nissan xterra **** looking for Wagner brand. Please let me kno...
18 hours ago
There was a order placed by my mechanic I'm the card holder he used his email and phon...
19 hours ago
Order number ********* ...*I order a water pump paid ** for a car charge and for some r...
21 hours ago
Price on a set of rotors and brake pads front **** Toyota **** F J Cruiser.
a day ago
Got a bad part need it replaced
a day ago
Couldn't find wheel hub front
a day ago
**** dodge caravan b pillar exterior trim driver side
2 days ago
See more recent reasons for callingHelp me with my issue

Customer Number 866-762-5288 - by the Numbers

Phone number to dial
866-762-5288
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Thu 7am-10am, Fri 7am-9am, Sat 7am-6pm, Sun 8am-4pm EST
Best time to dial
8:15am
Navigate phone maze to a human
Press 0 then 3
Average wait
Current wait
27
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone, email
Quality of communication
55%
Quality of help
58%
Customer votes
43,072
Information last updated
Fri May 22 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Rockauto's Best Toll-Free/800 Customer Phone Number

This is Rockauto's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Rockauto agent. This phone number is Rockauto's Best Phone Number because 241,950 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-762-5288 include Return an Order, Find a Part, Exchange an Item, Question About a Part, Account Access and other customer service issues. The Rockauto call center that you call into has employees from Wisconsin and is open Mon-Thu 7am-10am, Fri 7am-9am, Sat 7am-6pm, Sun 8am-4pm EST according to customers. In total, Rockauto has 2 phone numbers. It's not always clear what is the best way to talk to Rockauto representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Rockauto - by phone or otherwise

While 866-762-5288 is Rockauto's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Rockauto customers, is by calling their 608-661-1376 phone number for their International Customer Service department. Besides calling, the next favorite option for customers looking for help is via service@rockauto.com for Customer Service. If you think this information is inaccurate or know of other ways to contact Rockauto please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Rockauto.

What is GetHuman's Relationship to Rockauto?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Rockauto. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Rockauto Contact Info

Other Toll-free & Customer Numbers

International Customer Service608-661-1376

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