Rockauto Customer FAQ

To help with your selection for a CV complete assembly for your 2001 Nissan Altima, it’s important to ensure that you’re looking at the correct specifications for your vehicle's year, make, and model. Check for any additional details like the type of engine or whether your Altima has ABS, as these factors can affect the parts available. Each part should have a corresponding description and fitment information to guide your choice.

To return an incorrect part, please review Rockauto’s return policy, which provides specific instructions for returns. You typically need to initiate the return through your account or by following the return instructions included with your order. Ensure that the part is in its original condition and packaging. Include any necessary documentation when returning the item to facilitate the process.

Refunds for returned items may take up to 30 days to process once we receive the return. Please check the status of your return to confirm it has been received. If it has been more than 30 days since we received the return and you still have not received a refund, you can find the most up-to-date contact information right here on this page.

To check if a part you purchased is still under warranty, you can typically review the warranty details provided at the time of purchase. This may include the duration of the warranty and any specific terms associated with it. If you have your order confirmation or receipt, it may also contain warranty information.

Refund processing typically takes about 5 to 10 business days once the returned item is received and processed. However, the exact time may vary depending on your payment method and financial institution.