What is Rockauto's return policy for damaged or defective parts?

Rockauto has a hassle-free return policy for damaged or defective parts. If you receive a part that is damaged or does not function properly, they offer a 30-day return window from the date of purchase. Simply contact their customer service team to initiate the return process. They will provide you with a return authorization number and detailed instructions on how to proceed. Rockauto will also cover the return shipping costs for eligible items. Once they receive the damaged or defective part, they will promptly issue a refund or replacement, based on your preference. It's worth noting that original packaging and all accompanying materials should be included in the return for a smoother process. Rockauto strives to ensure customer satisfaction and resolves any issues related to damaged or defective parts efficiently.