Can I change or cancel my order after it has been placed?

Asked a year ago
Yes, customers can change or cancel their order after it has been placed on Rockauto. However, this can only be done if the order has not been shipped yet. To modify or cancel an order, customers need to contact Rockauto's customer service as soon as possible. It is essential to provide them with the order number and any other necessary information to expedite the process. In case the order has already been shipped, it cannot be changed or canceled. The customer will need to follow the return process described in Rockauto's return policy. It is important to note that any shipping costs associated with the original order, as well as return shipping fees, may apply.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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