Barclay Cards Customer Service

Phone Number & Contact Info

Barclay Cards's Best Phone Number

888-232-0780
Toll-free·Calls Customer Service·Most popular Barclay Cards number
Q:

How do I talk to a live human at Barclay Cards?

A:Press 0
Q:

Does Barclay Cards offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Thursday, and the shortest are on Tuesday. How is this calculated?

Barclay Cards Customer Phone Numbers

Corporate Offices

866-750-6031
Toll-free · 24 hours, 7 days · Direct to Exec Office · Office of the President - Leave a message, and someone will call you back within 48 hours.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Barclay Cards phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0
Here is how our research team describes the way the Barclay Cards phone system greets you: What's your credit card number?
Below are some clips we've found from Barclay Cards's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask your reason for calling (instead of a menu)

"Welcome to Barclays. Please hold on. This call may be monitored or recorded.
What's your credit card number?
To handle your call in a few words, tell us how we can help you today."
Excerpt from a call with Barclay Cards
Thursday, February 22, 2024 10:19 PM

They may ask you to say or enter information

"Welcome to Barclays. Please hold on. This call may be monitored or recorded.
What's your credit card number?
Please say or enter your credit card number."
Excerpt from a call with Barclay Cards
Tuesday, May 14, 2024 6:00 PM

What are the hours and when should I call?

Barclay Cards operates the call center for this 888-232-0780 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 227 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Barclay Cards phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Barclay Cards staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Barclay Cards is Sunday. The most busy day to call is Wednesday, which averages 132% more phone calls by comparison. Again, this is based on a sample of 227 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Busiest
Thu
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.

The best time to call Barclay Cards

In summation, the best day to call Barclay Cards is Monday.

Calling this Barclay Cards Customer Number

Jeff Whelpley is the editor / author responsible for this content.
Jun 14, 2024

I had a question about a charge on my Barclay's account that had been pending for over a week. I wanted to know why it wasn't processed yet since I can't pay it off until it's actually processed through. Thus, I decided to call Barclay during my morning commute. You never know how long you will spend on hold, so I figured this was a good use of my time since I wasn't going to be doing anything else anyhow while I waited. 

Once I called, an automated voice immediately answered and said, "Welcome to Barclays. Please hold on, this call may be monitored or recorded. What’s your credit card number?" Since I was driving I couldn't reach into my wallet and read it back, so I just said, "I don't have it." Luckily that didn't cause any problems, as it just told me then, "To handle your call, tell us in a few words how we can help you."

I said that I wanted to talk to someone and it repeated back, "Okay, speak to someone. For general account information, press 1. If you are calling to dispute a fraudulent charge, press 2. If this is about a fraudulent case, press 3. For all other callers, please stay on the line." I just stayed on the line since that seemed like the easiest and it said, "Thank you for calling. I'm going to transfer you now."

It only took seconds and Laurie picked up and asked me how she could help me. She was very friendly and easy to understand. We talked about the charge and how the vendor had to process their charges before it would show up as completed. While she couldn't change the process, she was helpful and I appreciated the quick service. 

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Why Customers Call Barclay Cards

If you have time to do a bit of reading before you call Barclay Cards, we recommend you read over some of our problem-specific articles.

What are the benefits of having a Barclay Card?

There are several benefits to having a Barclay Card. Firstly, cardholders can enjoy rewards and cashback offers on their everyday purchases. These rewards can be redeemed for various options such as travel, merchandise, or statement credits. Secondly, Barclay Cards often come with no annual fee, making them a cost-effective choice. Additionally, cardholders can benefit from special financing options, allowing them to pay for certain purchases over time without incurring interest charges. Moreover, Barclay Cards provide advanced security features, safeguarding against unauthorized transactions and offering peace of mind. Lastly, cardholders can access their account online or through the Barclay mobile app, making it convenient to manage their finances and monitor transactions. Overall, having a Barclay Card provides rewards, financial flexibility, security, and convenient account management options.

What is the interest rate on Barclay Cards?

The interest rate on Barclay Cards varies based on the specific card and individual's creditworthiness. Barclay offers a range of credit cards with different features, rewards, and rates to cater to diverse consumer needs. The interest rate for each card is typically disclosed in the terms and conditions provided when applying for a particular Barclay Card. It is important to note that interest rates can be influenced by a variety of factors, including but not limited to an applicant's credit score, payment history, and overall financial standing. Therefore, it is recommended to review the specific card details and terms to determine the interest rate applicable to a Barclay Card.

What is the credit limit on Barclay Cards?

The credit limit on Barclay Cards varies and depends on various factors such as your credit history, income, and the specific card you apply for. Barclay Cards offer a range of credit cards tailored to different needs, from basic cards with lower limits to premium cards with higher limits. Once you are approved for a Barclay Card, your initial credit limit will be determined by the bank based on your application information. However, Barclay Cards also provide opportunities for credit limit increases over time as you establish a responsible credit behavior. To check your current credit limit or request a limit increase, you can log in to your Barclay Card online account or contact their customer service.

Top Barclay Cards customer service problems

Click the link above to get answers to just about any Barclay Cards customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Barclay Cards, and their purpose. Are any of these similar to the reason you are trying to call?
Checking card status: "I wanted to see if the card was still open and active."
- From a call lasting 9m 19s , Mar 25, 2024 10:46 PM
Assistance with mobile verification: "I don't have my cell phone right there."
- From a call lasting 7m 25s , Mar 14, 2024 5:29 AM
Credit card transaction inquiry: "I may be reading my credit card wrong, so I just want you to check it for me, honey."
- From a call lasting 6m 10s , Feb 7, 2024 2:18 PM
Checking available credit: "I just wanna know how much is available credit on my card."
- From a call lasting 6m 52s , Jan 2, 2024 7:58 PM

More Barclay Cards Customer Service Contacts

There are of course other ways to contact Barclay Cards customer service besides the phone. Below we list the best ones, by medium.

Barclay Cards Customer Service on Facebook / Messenger

facebook.com/BarclaysBankUS/ - Customer Service
They answer individual posts and private messages.
Some customer service teams, like that of Barclay Cards, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.

Conclusion and closing notes

This is Barclay Cards's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Barclay Cards agent. This phone number is Barclay Cards's best phone number because 8,664 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-232-0780 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Barclay Cards first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or facebook. In total, Barclay Cards has 2 phone numbers. It's not always clear what is the best way to talk to Barclay Cards representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Barclay Cards. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Barclay Cards. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone
  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

Compare Barclay Cards Customer Service

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!