Aetna Phone Number

Calling Aetna customer service faster by GetHuman

877-238-6200
Customer service
888-218-1276
New customers
Current Wait: 22 mins (10m avg)
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Hours: Mon-Fri 8am-8pm EST; best time to call: 8:15am
Get to a live person fastest: Keep pressing 0 at the prompts or say say "I want a customer service representative." For Dental service.
Call internationally (for free!): use their 813-775-0190 number, or call the number above while abroad for free with our GetHuman Phone™.
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Customer Number 877-238-6200 - by the Numbers

Phone number to dial
877-238-6200
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 8am-8pm EST
Best time to dial
8:15am
Navigate phone maze to a human
Keep pressing 0 at the prompts or say say "I want a customer service representative." For Dental service.
Average wait
10
Current wait
22
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or chat or email or web or twitter
Quality of communication
63%
Quality of help
86%
Customer votes
2,803
Information last updated
Tue Jan 16 2018 09:00:00 GMT+0000 (UTC)

Aetna's Best Toll-Free/800 Customer Phone Number

This is Aetna's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Aetna agent. This phone number is Aetna's Best Phone Number because 52,494 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-238-6200 include Get insurance, Renew coverage, Make a claim, Delayed claim, Coverage question and other customer service issues. The Aetna call center that you call into has employees from California or Philippines or Texas and is open Mon-Fri 8am-8pm EST according to customers. In total, Aetna has 16 phone numbers. It's not always clear what is the best way to talk to Aetna representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Aetna - by phone or otherwise

While 877-238-6200 is Aetna's best toll-free number, there are 20 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Aetna customers, is by calling their 888-632-3862 phone number for their Aetna Behavioral Health department. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. If you think this information is inaccurate or know of other ways to contact Aetna please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Aetna.
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