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What if I lose my Aetna Student Health ID card?

Asked 2 years ago
If an individual loses their Aetna Student Health ID card, it is important to take the necessary steps to obtain a replacement card. The first step is to check the Aetna Student Health website for information on how to replace an ID card. Typically, students can either request a new card through their online member portal or contact the customer service number provided on the website. In many cases, Aetna Student Health offers a digital ID card option that can be accessed through their mobile app or member website, which serves as a temporary solution until a new physical card is issued. It is advisable to report the loss of the card to ensure that any potential misuse is minimized. Students should keep in mind that having the ID card readily available can facilitate quicker access to healthcare services, so obtaining a replacement promptly is beneficial.
Answered Sep 3rd 2025

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