Does Aetna Student Health offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Monday, and the most busy day is Thursday.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Friday, and the shortest are on Monday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Aetna Student Health below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Aetna Student Health phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1, then press 2
What are the hours and when should I call?
Aetna Student Health operates the call center for this 877-381-3552 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 120 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Aetna Student Health call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Aetna Student Health phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Aetna Student Health staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Aetna Student Health is Monday.The most busy day to call is Thursday.Again, this is based on a sample of 120 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Friday.
In summation, the best day to call Aetna Student Health is Monday.In this case, it's a no-brainer. Monday is not only the least busy day for calling this Aetna Student Health number, but it is also the day with the shortest hold times.
Why Customers Call Aetna Student Health
If you have time to do a bit of reading before you call Aetna Student Health, we recommend you read over some of our problem-specific articles.
Aetna Student Health offers a comprehensive range of health insurance plans tailored specifically for students. These plans provide coverage for a wide range of medical services such as doctor visits, hospital stays, prescription medications, mental health services, and preventive care. Students can choose from a variety of plan options, including both managed care and indemnity plans, with varying levels of coverage and cost. Aetna also offers an extensive network of healthcare providers, ensuring that students have access to quality care wherever they are. In addition to basic health insurance, Aetna Student Health provides additional benefits and services like telemedicine, wellness programs, and resources for managing and understanding healthcare costs. With Aetna Student Health, students can have peace of mind knowing they have access to comprehensive and affordable health coverage throughout their academic journey.
The cost of Aetna Student Health plans varies depending on a few factors, such as your school and the specific plan you choose. While we cannot provide an exact cost here as it is subject to change, we strive to offer affordable options for students. To determine the cost for your particular situation, we recommend visiting our website or contacting our customer service team. There, you will find information on available plans and pricing details specific to your school. Remember, investing in a health insurance plan can provide peace of mind and help cover potential medical expenses, so it is important to explore your options carefully and select the plan that meets your needs and budget.
The coverage period for Aetna Student Health plans varies depending on the specific policy and the academic year. Generally, Aetna Student Health plans provide coverage for the duration of the academic year, including summer break. Policyholders may have the option to purchase coverage for additional periods, such as semesters or quarters, if they have a specific need. It is important to review the terms of the individual policy to understand the exact coverage period and any limitations or extensions that may apply. Aetna Student Health aims to provide comprehensive healthcare coverage for students throughout their academic journey, ensuring they have access to the care they need when they need it.
Click the link above to get answers to just about any Aetna Student Health customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Aetna Student Health Customer Service Contacts
There are of course other ways to contact Aetna Student Health customer service besides the phone. Below we list the best ones, by medium.
Aetna Student Health Customer Help Desk / Web Support
As a last, sometimes only, resort- Aetna Student Health customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Aetna Student Health's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Aetna Student Health agent. This phone number is Aetna Student Health's best phone number because 720 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-381-3552 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Aetna Student Health first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Aetna Student Health has 1 phone number. It's not always clear what is the best way to talk to Aetna Student Health representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Aetna Student Health. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Aetna Student Health. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.