Aetna Healthahead Customer Service Phone Number

Hold time now: 18 mins (avg 9)
Best time to call: 3:30pm
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Pro tip / get a human quickly: Press 1
Aetna's #1 Phone Number

Other customers got on the phone recently because:

Behavior Health Credentialing status
Since my company does not have medical leave for women who just had a baby, was is my c...
Joined Aetna during open enrollment and still have not received CARD. Have up coming ap...
I was talked into buying a Medicare Advantage plan from Aetna and it turned out to be f...
If I want to get tooth bonding on * teeth, how much will my Aetna insurance cover? Thank you.
My name is Aaron Eucker. I cant make an Aetna account because its asking for a member I...
I got tricked into signing up for a Medicare Advantage plan and I can't get anybody at...
Need to know what type of plan I have so I can advise patient first.
I am a provider, needing to speak with contract negotiator to review for a fee increase...
Need a referral for testing and have been on the phone over six hours and all I get is...
Hi**I want to inquire about the HSA card.**I have an Atena HDHP plan. My atena ID is W...
I went to an on-sight Nurse at a CVS because I had an earache * infection but did not h...
My wife had two teeth pulled on November *. ****. Dentist mad bill for $***.** which...
Authorization for medication for Matthew Murphy
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Aetna Healthahead Customer Service Phone Number 800-633-0637 - Info & Statistics

Phone number to dial800-633-0637
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingHealthahead Customer Service
Call center hoursMon-Fri 8am-8pm EST
Best time to dial3:30pm
Navigate phone maze to a humanPress 1
Average wait9
Current wait18
Rank (among phone numbers)9
Rank (overall)12
Alternate methodsphone or chat or email or web or twitter
Quality of communication55%
Quality of help62%
Customer votes3,322
Best phone number877-238-6200
Information last updatedMon Jan 20 2020 09:00:00 GMT+0000 (UTC)

Aetna's 800-633-0637 Healthahead Customer Service Number

This Aetna phone number is ranked #9 out of 12 because 36,156 Aetna customers tried our tools and information and gave us feedback after they called. The reason customers call 800-633-0637 is to reach the Aetna Healthahead Customer Service department for problems like Get insurance, Renew coverage, Make a claim, Delayed claim, Coverage question. As far as we can tell, Aetna has call center locations in California or Philippines or Texas and you can call during their open hours Mon-Fri 8am-8pm EST. Aetna has 12 phone numbers and 16 different ways to get customer help. We've compiled information about 800-633-0637 and ways to call or contact Aetna with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Aetna

Calling Aetna at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Aetna Healthahead Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Aetna's Healthahead Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Aetna's phone numbers against each other.

Contacting Aetna in General

While 800-633-0637 is Aetna's #9 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 877-238-6200 is their best customer phone number overall, and we have put together a comparison of their 16 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Aetna help by calling them, is that other customers give their customer support at this number a 55% score for their communication skills and a 62% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Aetna.
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