Aetna Aetna Behavioral Health Phone Number

888-632-3862
Hold time now: 16 mins (avg 11)
Best time to call: 10:15am
New customers: 888-218-1276
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: This is the best way to reach Aetna's Provider Service Center. Requires NPI or tax payer ID number
Aetna's #1 Phone Number

Aetna Aetna Behavioral Health Phone Number 888-632-3862 - Info & Statistics

Phone number to dial888-632-3862
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingAetna Behavioral Health
Call center hours8am-8pm EST
Best time to dial10:15am
Navigate phone maze to a humanThis is the best way to reach Aetna's Provider Service Center. Requires NPI or tax payer ID number
Average wait11
Current wait16
Rank (among phone numbers)2
Rank (overall)3
Alternate methodsphone or chat or email or web or twitter
Quality of communication79%
Quality of help62%
Customer votes4,546
Best phone number877-238-6200
Information last updatedMon Dec 10 2018 09:00:00 GMT+0000 (UTC)

Aetna's 888-632-3862 Aetna Behavioral Health Number

This Aetna phone number is ranked #2 out of 16 because 36,156 Aetna customers tried our tools and information and gave us feedback after they called. The reason customers call 888-632-3862 is to reach the Aetna Aetna Behavioral Health department for problems like Get insurance, Renew coverage, Make a claim, Delayed claim, Coverage question. As far as we can tell, Aetna has call center locations in California or Philippines or Texas and you can call during their open hours 8am-8pm EST. Aetna has 16 phone numbers and 20 different ways to get customer help. We've compiled information about 888-632-3862 and ways to call or contact Aetna with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Aetna

Calling Aetna at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Aetna Aetna Behavioral Health can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Aetna's Aetna Behavioral Health department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Aetna's phone numbers against each other.

Contacting Aetna in General

While 888-632-3862 is Aetna's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 877-238-6200 is their best customer phone number overall, and we have put together a comparison of their 20 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Aetna help by calling them, is that other customers give their customer support at this number a 79% score for their communication skills and a 62% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Aetna.
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