How do I update my personal information?

To update your personal information with Aetna, you can log in to your online account and make changes to your profile there. You can also contact Aetna's customer service to update your personal information over the phone or by mail. Make sure to have your member ID handy when requesting any changes to your personal information. Additionally, if you have recently experienced a qualifying life event, such as a change in address or marital status, you may be eligible to update your personal information outside of the usual enrollment period.