Prometric Phone Number

Calling Prometric customer service faster by GetHuman

800-775-3926
Customer service
Current Wait: 34 mins (33m avg)
Hours: 24 hours, 7 days; best time to call: 8:30am
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Reasons customers like you called recently

Status of refund request
Sent in the stuff for the CNA test and never heard anything back
Charge me * times for a reschedule a test and still have no confirmation
How can you apply online for cna reciprocity from Illinois to Michigan. Illinois doesn...
Credit card charged multiple times for same fee over the course of the past three days...
I haven’t Receive a test day to renew my CNA.
My name is Monica Nelson, i apply for a duplicate CNA certificate with a change address...
I need to schedule an in person test instead of online
My National registry for certified medical examiners test was cancelled and then resche...
I need to reschedule my appointment
waiting for a test date. Money already taken out of my account a month ago.
I cannot get into my account
I applied for my license to be renewed. I have not seen my renewal arrive in the mail...
Can you please help me to locate and print the renewal form online for my cna?
I need to re-schedule for my test **-**-****, I haven’t been able to get ahold of anyon...
See more recent reasons for calling

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Customer Number 800-775-3926 - by the Numbers

Phone number to dial800-775-3926
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial8:30am
Navigate phone maze to a humanDirect to human
Average wait
Current wait34
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, chat, email, web
Quality of communication82%
Quality of help71%
Customer votes6,155
Information last updatedThu Nov 19 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Prometric's Best Toll-Free/800 Customer Phone Number

This is Prometric's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Prometric agent. This phone number is Prometric's Best Phone Number because 21,198 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-775-3926 include Reschedule Exam, Find Test Center, Get Test Results, Get Certification, Schedule Exam and other customer service issues. The Prometric call center that you call into has employees from Florida and is open 24 hours, 7 days according to customers. In total, Prometric has 5 phone numbers. It's not always clear what is the best way to talk to Prometric representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Prometric - by phone or otherwise

While 800-775-3926 is Prometric's best toll-free number, there are 8 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Prometric customers, is by calling their 800-306-3926 phone number for their Reschedule Appointment department. Besides calling, the next favorite option for customers looking for help is via 800-306-3926 for Reschedule Appointment. If you think this information is inaccurate or know of other ways to contact Prometric please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Prometric.

What is GetHuman's Relationship to Prometric?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Prometric. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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