How do I talk to a human at this Prometric number?
A:Calling this Prometric number should go right to a real human being
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Wednesday, and the most busy day is Thursday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Prometric Corporate Offices?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.
This is the #2 most popular Prometric phone number out of 5. Click above to go back to the main customer service number and other contact information, including Prometric email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · 24 hours, 7 days · Press 2 at the first menu. Must choose option 1-4, then wait on line until transferred to a representative. · Must go online at www.prometric.com to contact us or to listen to the security message, press 1. To bypass the security message, press 2
Toll-free · Mon-Fri 8am-9pm EST · For Enroll Agent Testing · Must go online at www.prometric.com to contact us or to listen to the security message, press 1. To bypass the security message, press 2
Toll-free · 24 hours, 7 days · Press 3 then 2 · Must go online at www.prometric.com to contact us or to listen to the security message, press 1. To bypass the security message, press 2.
Toll-free · 24 hours, 7 days · For setting up testing accommodations · To schedule an exam, press 1. To schedule an exam with approved accommodations, press 2.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Prometric phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Prometric number should go right to a real human being
Here is how our research team describes the way the Prometric phone system greets you: To reach your party directly, press 1. To reach your party by name, press 2. For candidate services, testing and registration, press 3. For additional services, remain on the line.
Below are some clips we've found from Prometric's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to say or enter information
"Thank you for calling Prometric.
A worldwide provider of comprehensive technology based testing and assessment services.
Our office is currently closed.
Normal business hours are Monday through Friday, eight AM to five PM Eastern Standard Time.
To locate your party by name, please stay on the line.
Please type or say the name of the person whom you are trying to reach."
Excerpt from a call with Prometric
Wednesday, October 16, 2024 12:29 AM
In fact, much of this information on this page is superfluous because this Prometric phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Prometric operates the call center for this 866-776-6387 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 3,533 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Prometric phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Prometric staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Prometric is Wednesday.The most busy day to call is Thursday.Again, this is based on a sample of 3,533 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Prometric is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Prometric staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why call this Prometric number?
Below is a sample of recent calls to Prometric, and their purpose. Are any of these similar to the reason you are trying to call?
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- From a call lasting 34s , Oct 16, 2024 12:29 AM
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- From a call lasting 3m 57s , Oct 7, 2024 2:31 PM