How do I talk to a human at this Prometric number?
A:For setting up testing accommodations
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Wednesday, and the most busy day is Thursday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Prometric Schedule A Test?
A:The average hold time is 13 minutes.The longest hold times are on Thursday, and the shortest are on Friday.
This is the #5 most popular Prometric phone number out of 5. Click above to go back to the main customer service number and other contact information, including Prometric email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · 24 hours, 7 days · Press 2 at the first menu. Must choose option 1-4, then wait on line until transferred to a representative. · Must go online at www.prometric.com to contact us or to listen to the security message, press 1. To bypass the security message, press 2
Toll-free · 24 hours, 7 days · Calling this Prometric number should go right to a real human being · To reach your party directly, press 1. To reach your party by name, press 2. For candidate services, testing and registration, press 3. For additional services, remain on the line.
Toll-free · Mon-Fri 8am-9pm EST · For Enroll Agent Testing · Must go online at www.prometric.com to contact us or to listen to the security message, press 1. To bypass the security message, press 2
Toll-free · 24 hours, 7 days · Press 3 then 2 · Must go online at www.prometric.com to contact us or to listen to the security message, press 1. To bypass the security message, press 2.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Prometric phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:For setting up testing accommodations
Here is how our research team describes the way the Prometric phone system greets you: To schedule an exam, press 1. To schedule an exam with approved accommodations, press 2.
Below are some clips we've found from Prometric's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to Prometric. This call may be monitored or recorded for quality assurance purposes.
If you are calling to schedule an exam with approved accommodations, please remain on the line.
Prometric collects and processes Canada personal data only for the purpose of registering, scheduling, administering tests, and processing test results on behalf of our clients, the test sponsors for your test.
Canada personal data is processed and stored in the United States to fulfill the delivery of your exam and other exam services provided to you and the test sponsor.
We have taken appropriate measure to ensure your personal data is secure.
This processing is necessary to administer a test and we cannot register you if you do not agree.
You can view Prometrix privacy policy on the privacy section at the bottom of the website at prometric dot com.
By remaining on the line, you're acknowledging that you understand and agree to the policy set out in the Prometric privacy policy including the processing of your personal data to the United States where applicable."
Excerpt from a call with Prometric
Thursday, September 26, 2024 9:24 PM
The first phone menu
"Welcome to Prometric. This call may be monitored or recorded for quality assurance purposes.
If you are calling to schedule an exam with approved accommodations, please remain on the line.
Prometric collects and processes Canada personal data only for the purpose of registering, scheduling, administering tests, and processing test results on behalf of our clients the test sponsors for your test.
Candidate personal data is processed and stored in the United States to fulfill the delivery of your exam and other exam services provided to you and the test sponsor.
We have taken appropriate measures to ensure your personal data is secure.
This processing is necessary to administer a test, and we cannot register you if you do not agree.
You can view Prometrics full privacy policy on the privacy section at the bottom of the web site at prometric dot com.
By remaining on the line, you're acknowledging that you understand and agree to the policy set out in the Prometric Privacy Policy, including the processing of your personal data to the United States where applicable.
If you would like to hear the Prometric security message, press one.
If you would like to bypass the security message, press two."
Excerpt from a call with Prometric
Monday, September 23, 2024 5:15 PM
What are the hours and when should I call?
Prometric operates the call center for this 800-967-1139 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 3,533 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Prometric phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Prometric staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Prometric is Wednesday.The most busy day to call is Thursday.Again, this is based on a sample of 3,533 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Prometric is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Prometric staffs the call center well on Wednesday.
Why call this Prometric number?
Below is a sample of recent calls to Prometric, and their purpose. Are any of these similar to the reason you are trying to call?
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- From a call lasting 43m 28s , Oct 30, 2024 8:01 PM
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- From a call lasting 9m 44s , Oct 30, 2024 7:50 PM
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- From a call lasting 147m 47s , Oct 30, 2024 5:21 PM
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- From a call lasting 11m 59s , Oct 30, 2024 5:20 PM
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- From a call lasting 11m 15s , Oct 30, 2024 5:07 PM
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- From a call lasting 45s , Oct 30, 2024 5:06 PM
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- From a call lasting 41m 51s , Oct 30, 2024 4:23 PM
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- From a call lasting 1m , Oct 30, 2024 4:20 PM
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- From a call lasting 8m 33s , Oct 30, 2024 4:15 PM
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- From a call lasting 4m 36s , Oct 30, 2024 4:10 PM