A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Thursday, and the most busy day is Tuesday.See below for more and to learn where this data comes from.
Q:How long will I have to wait on hold?
A:The average hold time is 9 minutes.The longest hold times are on Wednesday, and the shortest are on Thursday.
This is the #5 most popular Prometric phone number out of 5. Click below to go back to the main customer service number and other contact information:
Main phone number · Toll-free · Press 2 at the first menu. Must choose option 1-4, then wait on line until transferred to a representative. · Must go online at www.prometric.com to contact us or to listen to the security message, press 1. To bypass the security message, press 2
Toll-free · Calling this Prometric number should go right to a real human being · To reach your party directly, press 1. To reach your party by name, press 2. For candidate services, testing and registration, press 3. For additional services, remain on the line.
Toll-free · For Enroll Agent Testing · Must go online at www.prometric.com to contact us or to listen to the security message, press 1. To bypass the security message, press 2
Toll-free · Press 3 then 2 · Must go online at www.prometric.com to contact us or to listen to the security message, press 1. To bypass the security message, press 2.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Prometric phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:For setting up testing accommodations
Here is how our research team describes the way the Prometric phone system greets you: To schedule an exam, press 1. To schedule an exam with approved accommodations, press 2.
What are the hours and when should I call?
Prometric operates the call center for this 800-967-1139 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 3,533 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Prometric phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Prometric staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Prometric is Thursday.The most busy day to call is Tuesday.Again, this is based on a sample of 3,533 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Prometric is Thursday.In this case, it's a no-brainer. Thursday is not only the least busy day for calling this Prometric number, but it is also the day with the shortest hold times.