Prometric Appeals Phone Number

Hold time now: 43 mins (avg 38)
Best time to call: 9am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 3 then 2
This is not the most popular Prometric phone number (it's ranked #4). Most customers call 800-775-3926 for support: Click here for best option

Other customers got on the phone recently because:

I arrived at the testing site in Greenville, NC on May *, ****. I checked in and was re...
I paid for my exam but and i got a email that some documents are missing but it doesn't...
Online information is incorrect and I am seeking clarification.
I took my test on Wednesday night and never received my results. I would like my SIE re...
I paid for the exam and finger prints not to long ago and I haven’t gotten no email or...
Calling to see if my cna license is renewed
Scheduling cna-MA licensing exam.
no update on renewed license for three weeks
I didn’t get to redo my skills because I didn’t have the money I have the money I was t...
I recertified and never received my new certification
Trying to find out when will my CNA license be posted on the website
I requested a refund online because I paid for a renewal of my CNA license only to find...
I've been waiting from February ** for my license to renew I've called * times already...
havent seen any update on my cna license tht i have renewed for three weeks now

Help me with my issue

Prometric Appeals Phone Number 800-853-6769 - Info & Statistics

Phone number to dial800-853-6769
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingAppeals
Call center hoursMon-Fri 8am-8pm EST
Best time to dial9am
Navigate phone maze to a humanPress 3 then 2
Average wait38
Current wait43
Rank (among phone numbers)4
Rank (overall)6
Alternate methodsphone or chat or email or web
Quality of communication87%
Quality of help66%
Customer votes2,290
Best phone number800-775-3926
Information last updatedSat May 21 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Prometric's 800-853-6769 Appeals Number

This Prometric phone number is ranked #4 out of 5 because 21,198 Prometric customers tried our tools and information and gave us feedback after they called. The reason customers call 800-853-6769 is to reach the Prometric Appeals department for problems like Get Test Results, Reschedule Exam, Get Certification, Schedule Exam, Find Test Center. As far as we can tell, Prometric has call center locations in Florida and you can call during their open hours Mon-Fri 8am-8pm EST. Prometric has 5 phone numbers and 8 different ways to get customer help. We've compiled information about 800-853-6769 and ways to call or contact Prometric with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Prometric

Calling Prometric at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Prometric Appeals can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Prometric's Appeals department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Prometric in General

While 800-853-6769 is Prometric's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-775-3926 is their best customer phone number overall, and we have put together a comparison of their 8 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Prometric help by calling them, is that other customers give their customer support at this number a 87% score for their communication skills and a 66% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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