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Can I reschedule or cancel my test with Prometric?

Asked 2 years ago
Yes, individuals are typically able to reschedule or cancel their tests with Prometric. The specific policies regarding rescheduling and cancellation can vary depending on the examination being taken, so it is important to review the terms and conditions relevant to the particular test. In general, Prometric allows for test-takers to make changes within a certain time frame prior to the scheduled test date. Usually, there may be fees associated with rescheduling or cancelling, especially if it is done close to the test date. Test-takers are encouraged to visit the official Prometric website for detailed information regarding the rescheduling and cancellation process. There, one can find the most current guidelines, including deadlines for changes and any applicable fees. It is always a good idea to familiarize oneself with these policies well in advance of the test date to avoid any unexpected issues. For personalized assistance or specific inquiries, individuals may want to look for contact information provided on the website, as that can also guide them through the process.
Answered Jul 6th 2025

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