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What is the policy for retaking a test with Prometric?

Asked 2 years ago
Prometric has established specific policies regarding retaking tests, which are important for candidates to understand. Generally, if a candidate does not pass a particular test on the first attempt, they are allowed to retake the examination after a designated waiting period. This waiting period may vary depending on the specific test or examination being taken. It is essential for candidates to verify the applicable rules for their particular exam, as some may have special requirements or restrictions concerning retakes. In most cases, candidates are required to register and pay for each attempt. Additionally, many organizations that administer their certification or licensure exams through Prometric often set their own policies regarding retakes, including the number of attempts allowed within a certain timeframe. Therefore, it is advisable for candidates to review the specific policies provided by the certification body associated with their examination. For the most accurate and up-to-date information regarding retake policies, candidates should consult the official Prometric website or the relevant testing organization’s guidelines. There, one can find detailed information tailored to each examination.
Answered Jul 6th 2025

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