Can I request a refund if I am unable to take the test as scheduled?

If a candidate is unable to take their scheduled examination at a Prometric Test Center, there are specific policies governing refund requests. Generally, it is essential to review the cancellation and refund policies associated with the examination or service the candidate registered for. Typically, these policies outline the conditions under which refunds may be granted, as well as any applicable deadlines for requests. In most cases, if a candidate wishes to cancel their test or request a refund, they are encouraged to do so within a specified timeframe prior to the scheduled examination date. It is important to note that certain fees may apply, and not all circumstances will qualify for a full refund. Furthermore, the eligibility for a refund can depend on the reason for the cancellation or inability to take the test. For the most accurate and detailed information regarding refunds, it is advisable to refer to the current information available on the Prometric website. There, candidates can find specific terms and conditions that apply to their situation, as well as any necessary steps for requesting a refund.