Can I request a refund if I am unable to take the test as scheduled?
Asked a year ago
Yes, if you are unable to take the test as scheduled, you may request a refund. However, it is important to note that refund policies may vary depending on the type of test you are registered for and the circumstances surrounding your inability to take the test. To request a refund, you must follow the specific refund procedures outlined by Prometric. Generally, you will need to provide supporting documentation or proof of the reasons for your inability to take the test. It is advised to review the refund policy for your specific test to understand the applicable terms and conditions. Prometric aims to accommodate candidates' needs and provide appropriate solutions in case of unexpected circumstances.
If you need to call Prometric customer service, now that you have the answers
that you needed, click the button below. You can either call them on your phone or use our
free AI-powered phone to dial for you, get a rep for you, and more.
Find a list of many popular Prometric questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.