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Payless ShoeSource Customer FAQ

Top Answers & How-to Guides

How do I Contact Payless ShoeSource Customer Service?

The question we are asked most often is about how to talk to Payless ShoeSource customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Payless ShoeSource customer service, get an answer now.
Contact Payless ShoeSource customer service

Recent Payless ShoeSource Customer Questions

Help me with my Payless ShoeSource customer service issue

Order Information

How can I track my order?

Customers can track their orders from Payless ShoeSource by visiting their website or using a link in the confirmation email...
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What is the policy for damaged or defective items?

Payless ShoeSource encourages customers to report damaged or defective items promptly. A return for an exchange or refund is...
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Company Information

What is Payless ShoeSource?

Payless ShoeSource is an affordable retail chain offering a wide variety of shoes and accessories for all ages since 1956. With...
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Can I sign up for a rewards program?

Yes, Payless ShoeSource has a rewards program that allows customers to earn points on purchases for future rewards. Sign-up can...
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Store Locations

Where can I find a Payless ShoeSource store?

To locate a Payless ShoeSource store, it is best to check the official Payless website for its store locator. This tool helps...
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What are your store hours?

Store hours for Payless ShoeSource vary by location, typically open from around 10 a.m. to 9 p.m. on weekdays, with altered...
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Shopping Options

Do you offer online shopping?

Payless ShoeSource indeed has online shopping available at payless.com, where a variety of footwear for the entire family can...
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Do you offer international shipping?

Payless ShoeSource primarily serves customers in the United States and does not currently provide international shipping for...
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Do you offer shoe fitting services?

Payless ShoeSource centers on affordable footwear, but does not usually provide specialized fitting services. Instead, store...
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Returns and Exchanges

What is your return policy?

Payless ShoeSource offers a customer-friendly return policy allowing returns within about 30 days of purchase, provided items...
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Can I exchange a product?

Payless ShoeSource usually allows exchanges if items are unworn, unwashed, and returned with the original packaging and receipt...
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Payments and Discounts

What forms of payment do you accept?

Payless ShoeSource typically accepts major credit and debit cards, PayPal for online orders, and brand-specific gift cards,...
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Do you offer any discounts or promotions?

Payless ShoeSource regularly offers a variety of discounts and promotions, such as seasonal sales, special offers, and loyalty...
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Are there exclusive online offers for Payless customers?

Payless ShoeSource often features exclusive online deals that include various discounts and promotions, which may change by...
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We look to the Payless ShoeSource issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Payless ShoeSource issues reported to GetHuman

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