Why is my TV service not working properly?

Asked 6 months ago
If your TV service is not working properly, there could be several reasons for the issue. It could be due to a signal or connection problem between your TV and the Optus network. Check the cables and connections to ensure they are securely plugged in. Additionally, there might be an outage or maintenance work happening in your area, causing the disruption. Check the Optus website or contact their customer support to confirm if there are any known service interruptions. It's also worth troubleshooting the issue by resetting your TV receiver or modem, and performing a channel scan. If the problem persists, reach out to Optus for further assistance to diagnose and address the issue.
Answered Nov 1, 2023

Need further help?

Type out your followup or related question and we will get you an answer right away.

Optus - Faults

Find a list of many popular Optus - Faults questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Optus - Faults Customer Service FAQAsk a Question
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!