Why is my TV service not working properly?
If your TV service is not working properly, there could be several reasons for the issue. It could be due to a signal or connection problem between your TV and the Optus network. Check the cables and connections to ensure they are securely plugged in. Additionally, there might be an outage or maintenance work happening in your area, causing the disruption. Check the Optus website or contact their customer support to confirm if there are any known service interruptions. It's also worth troubleshooting the issue by resetting your TV receiver or modem, and performing a channel scan. If the problem persists, reach out to Optus for further assistance to diagnose and address the issue.
Answered May 3, 2024
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